Swisstouches Spa Resort

An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.

瑞斯麗酒店親子游超棒，Tom管家太貼心！ 帶娃入住瑞斯麗酒店，體驗感拉滿，尤其要感謝Tom管家的細心照顧。還主動幫忙搬行李特別周到。 房間提前備好的小童浴袍和小拖鞋，都是Tom根據我們需求準備的，孩子看到超興奮。還推薦了酒店小童樂園的遊玩時間，超實用。 酒店親子設施齊全，樂園和泳池孩子玩得不亦樂乎，Tom還會提醒我們注意安全，隨時響應需求。 全程被Tom的耐心和細緻打動，讓親子游輕鬆又暖心，下次帶娃出行還選這裏，必須給Tom管家點贊！

酒店環境優美，有一片大草坪可以露營，還種了很多石榴樹，石榴掛滿果樹，非常好看。房間乾淨衞生，房間還送了吃的和喝的，非常貼心。管家Linda提前聯繫我們並加了微信，提前等我們到達酒店，服務一流。

設施：非常棒的酒店設計，温泉的亭台樓閣，酒店草坪和綠化都很美，無邊泳池和温泉裏的泳池也很舒適，温泉泳池的落日也很美。到處都是免費喝水的地方，浴巾隨處可見。酒店接駁車隨叫隨到。 衞生：打掃的很乾凈，無死角，讓人放心。 環境：遠眺太白山的景色，房間內的温泉可以看到太白山。很美。 服務：管家服務Linda幫助安排房間的一切，隨時服務，態度很好。服務人員都很熱情，服務意識很好。 雙人晚餐:定的帶晚餐的套餐，品質可圈可點，達標的。很值得。 瑞斯麗温泉中心雙人温泉:温泉可以再泡一下，很多選擇，温泉泡着很舒服。總的來説，符合度假酒店的調調，建議把雙床換成1.35米的。，更適合家庭組合。設定一些適合家庭的套餐。畢竟帶孩子玩還是主力。

房間挺大的，擺放行李和儲物空間都很大，對於帶孩子出行很友好。設施齊全，衞生好，硬件條件不錯。呼叫前台響應快速，客房打掃也很快，物料補充及時，服務挺好。親子活動項目豐富，自助早餐中西搭配，下午茶也很OK

和老公帶孩子過來玩兒，酒店位置離太白山很近，停車方便，環境很好拍照好看出片！餐廳餐品豐富，工作人員都很熱情，特別是管家Lucky這兩天照顧的很周到細緻，訴求都能及時得到解決，給她的服務點贊👍