Hilton Melbourne, FL

Excellent service as usual, check in was a breeze and the front desk staff was amazing. My only complaint on this trip, they had no heat in the lobby (Come on folks, that’s an easy fix) It was freezing trying to have a few drinks at the lobby bar. Overall a great place to stay, fantastic Front Desk staff

Fantastic stay. They treated me so nicely and had everything i needed here!

無良的攜程，我訂的澳大利亞的墨爾本酒店！而給我下單到美國墨爾本酒店，害我到了澳大利亞墨爾本折騰到半夜還沒入住酒店，也不給我退款！理由是商家不給退錢！我衹知道我單是在攜程這個大平台下的，難道你們平台下錯單還要我找商家不成！以前早有聽聞你們有類似搞錯的事！以杖店大欺客大部分沒辦法退款！現在也是被我真正碰上了！！

房間衞生整潔，服務態度好

房間還不錯

Beautiful property conveniently located near mall and restaurants as well as a Target. Breakfast was delicious!

The hotel was very nice and, for the price the beds and shower were great. We ate in the hotel's restaurant and the food was amazing. I would definitely stay there again.

I didn't feel it's worth the price that I paid. Hotels like Wyndham which charges around 80-90$ is better compared to this.. Hilton has Just 50sqft more for rooms compared to smaller hotels and rest everything is almost same. Some sewage smell was coming in bathroom when I flushed.

Unfortunately, our stay was less than satisfactory. As a Hilton Honors Member, I will be reconsidering my current membership. Daily housekeeping was advertised, yet multiple requests to the front desk for room cleaning, towels, toilet paper were not fruitful. I was told that, because of the holiday, staff was greatly reduced therefore impacting customer care. I had to bring garbage to the front desk just to empty it and make space after 3 days. I mentioned to the front desk that, being in the customer business, we are sure our clients are our first priority by working overtime if labor is an issue. I received a shoulder shrug...... The Customer Care texts stopped once I responded with an unhappy response and a picture of an overflowing garbage can next to the toilet...