Quality Apartments Melbourne Central

Beautiful, clean, well appointed apar**ent in the heart of Melbourne.

位置優越 房間大

Great location, very groovy old building with renovated and well appointed rooms, and great service provided by the hotel team. Staff were incredibly helpful in quickly resolving an issue with the room on a very busy - and hot - day (a huge thanks to Ashley!).

I didn't like anything about the property. Old and depressing, furniture looking very cheap and worn out, dilapidated bathroom vanity unit, old taps, toilet unit, and shower. Price-wise expensive compared to it's standard.

The room that we were given was extremely dirty. The exhaust fan in the bathroom was disgusting. Tiles in the bathroom were loose and would move when walked on. There was mould around the bath tub. The Venetian blinds were very dusty and these were just the main problems

Staying in a loft apar**ent on level 5. The airconditiong did not take in the loft area, which was the bedroom. So when it was 34 degrees the loft did not cool below 28 degrees for an uncomfortable sleep. Asked reception on the Saturday, what time they opened on Sunday and was advised 8am. They in fact did not open until 9am and another customer confirmed he was told 8am as well. They do not advertise the opening times on the premises. Due to my oversight I left my keys in the room and due to the inaccessibility as they did not open early enough on the Sunday morning, we missed our flight and had taken advantage of leaving the room cards in a locked box that was now inaccessible. This was our second stay and will not be returning after this experience.

Central melbourne, next to emporium & shopping places. Lots of restaurant around as well.

Due to computer error, room had not been cleaned on arrival. But staff were promptly sent to the room and cleaned quickly. Reception staff also apologised for mixup.

The hotel room is spacious. The complimentary snacks and a bottle of wine are really nice touch. Thank you.