Quest on William

Average experience

位置可以，但門窗老了點，隔音稍差

A lovely and spacious two bed apartment. Very well priced for location. Impeccably clean and very comfortable for our family. Able to park car on site for a reasonable fee and come and go as we needed. Excellent access to transport options even though we walked everywhere as it was central.

Everything was fine, except for our internet access. It was very slow and sometimes nonexistent. Luckily the staff at Reception gave us another password, which worked

sound from other rooms due to lack of ‘standard’ sound proofing or insulation was very poor

I was pretty unhappy with my stay. Minor issues - some of the lights in the room were not functioning. Room was not as clean as it could have been. Outdated. Air conditioning was from the 1980's. Major issues - I have a medical condition that requires me to utilise certain gym equipment daily. I selected this hotel as I was of the opinion that it would be acceptable. The gym was a 3m x 4m room in the middle of a fire escape, no ventilation, no covid compliance (no wipes or sanitiser), 1 tread mill, some dumbbells and a bike that was not plugged in or serviced sine 2020. Access to the gym was a nightmare and I had to visit reception 4 times just to get access. Water issues - Some major issues within this building from what I heard. Noises in the walls that were very loud and shaking the room. I was also mid shower and all the water for the room was lost. Staff were pleasant enough and offered to upgrade me but honestly, for the price I paid (over 2k), this was one of the worst places I have stayed in. Not returning. Would struggle to give 2 stars

Was an excellent stay. Upgraded to a two bed room which was nice. Property was very clean and the receptionist were friendly and helpful.

Very comfortable apartment with everything you need. Quiet at night. Facilities in excellent condition.

We stayed in a 2 Bed Apartment and it was very good, plenty of space, lots of room in the 2 bedrooms and lounge/dining area (3 sofas!). The kitchen was large and overall the apartment was very clean and in good condition. The hotel reception and corridors were tidy too. The hotel is walkable to many central places and has a tram stop right outside so it was convenient for us not having a car. The negative is the noise - from other guests. Constant doors banging (they do not have soft closers) upto and past midnight. And it is a VERY loud bang. This continued every night. I asked the guests to stop but was laughed at. There is no night porter so we had to put up with it. The hotel needs to do something about the guests or the doors. Overall a nice place, but given the noise and lack of sleep, we won't go there again.