Home2 Suites by Hilton Memphis Downtown

⭐️⭐️⭐️⭐️⭐️ My family and I stayed at Home2 Suites by Hilton Memphis Downtown this past weekend, and I can honestly say it was one of the best hotel experiences we’ve ever had. From the moment we arrived, the staff went above and beyond to make sure we felt welcome, comfortable, and cared for. Special shoutout to Sherry, Tara, and Jay — each of them delivered top-level professionalism and service with a genuine smile. They were all incredibly helpful, kind, and attentive throughout our stay. And I can’t forget to mention Miranda Momon, the General Manager. Her leadership clearly shines through her team. The way this hotel operates is a direct reflection of strong, intentional leadership and a commitment to guest satisfaction. Thank you all for such an amazing stay — we are full of gratitude and will definitely return. Highly recommended to anyone visiting Memphis!

Do not stay here. While the hotel is new, room was ok, breakfast was cold and there are some shady things going on here. Also, we did not feel safe walking around after dark. We stayed here because of the free parking among other amenities (there were other hotels in the area that were charging $20-$30 for parking, so we thought this was a good deal). When we got in, their extremely small parking lot was mostly empty, but all spaces were reserved with orange cones. I asked about free parking, and they just shrugged and said sorry. That people that paid for parking got reserved spots, and we could pay $35 for valet if we wanted. I again noted that the only reason we picked this hotel was the free parking, and they just shrugged. I contacted Hilton but without a response.