Memphis Riverline Hotel

The location is great and convenient to all the downtown happenings. The hotel staff were rude, unhelpful and to top it all off the air conditioning was out our entire stay. I asked to be moved to a different room to which the answer was no. Asked do they have fans for situations like this they said no. PLUS they charge my card twice for the room

酒店在孟菲斯市中心密西西比河邊上，門口走幾步路就可以上橋去島上，離比爾街也衹要走十幾分鍾。喜來登大樓比較顯眼，遠遠都能看到，出去逛不怕迷路。房間乾淨整潔，坐在大玻璃窗邊可以欣賞河景和金字塔。

這個酒店年代久遠，離展示中心很近以外，沒有什麼優勢。

As a single mother traveling alone with three children, the valet parking being full was quite the disappointment and was one of the options that inspired me to book at this location. Check in was slow and very busy but understandable but again, not ideal with a wriggly, cranky toddler. AC never cooled to my desired comfort level and both older kids complained that it was hot, toddler was sweating. One bed was broken as in sunken in on one whole side of mattress and squeaky/could feel springs. Overall not the worst but certainly not the best. Would prob still book again if needed to stay close to the convention center as the skywalk over is just too convenient not to. Otherwise, if just simply staying in Memphis for other reasons, I’d prob try somewhere else for better luck.

overall the stay was great ! the rooms are a little outdated to me especially for how nice and inviting the lobby was ! the rooms were a bit of a let down however everything was clean and amenities were good . The staff were super friendly

I liked the valet service for parking but i did feel it was pricey to pay for actual parking there when you pay that amount of money for a room. Parking should be included in room fees. The staff was extremely helpful but a bit lacking on departure when needing assistance with luggage cart. Apparently this particular gentleman had forgotten my friend n i were sharing the cart so when she was dine with it and i tiok it from her, another guest felt i was skipping the line when in reality, i had talked to the same attendant when we got the cart to begin wuth. My friend was on a different floor than i was so she loaded up b went down and i went down on the next elevator to get the cart from her. It worked out. The other guest was fune once i explained i was already in line an hour before that.

We had a nice time staying here, easy to Uber to Beale street. The hotel staff were great. Great service at the bar/restaurant. The valet parking was very easy and we could see our vehicle from the lobby. The old elevator was really cool, however; we did get stuck for a brief moment as the doors did not open (just one time) . Across from the event center so that was very convenient since we were there for work.

We had a room with wet carpet. But once we were reassigned a new room, we had a great stay. Courteous staff. Clean hotel.

The room was very clean and comfortable. All the staff was helpful, kind and polite. We had the breakfast buffet it was great and delicious. The staff made sure we enjoyed our meal, what a wonderful start to the day. Thank you. Kathleen De La Zerda