Extended Stay America Suites - Memphis - Wolfchase Galleria

Dislike housekeeping is bad sheet wasn't clean and the room supposed to been clean . Soda in door .fake finger nails on floor.dirtyand elevator has bad smell.

This by far the worst hotel in the wolfchase area and now I know why it is hidden in the back behind all of the traffic. The 1st room they have me was atrocious. The refrigerator had r

The room they sent me to at first was not clean. They sent me to 2nd dishes wasn't clean. Floor in bathroom was coming up and it wasn't a shower curtain the plastic. The people over me kept stamping across the floor upstairs . I didn't get much rest . They need more housekeeper and need someone to check behind them.

The room was dated but more functional than others in the price range. Some updates needed. I might come back as a place to stay the night.

I would just avoid this property from now. Not maintained, not even close to a studio room, full of roaches, wall, appliances, amenities all are in a shabby shape.

The hotel is hidden in the nastiest place. There were abandoned cars and it was dirty on the outside. Inside the hotel was just dirty and rusty. The ONLY reason I stayed, uncomfortably, is b/c it was a one night stay AND I would have been charged no matter what. No one is ever at the front desk, the hallways was full of filth. The room was small, very dusty, old and had a funny smell. It was horrible! Never will I ever stay in an Extended Stay. Not to mention, one guy who set up what they called a grab and go breakfast was rude as hell. This was just a terrible 13 hour stay. I would not recommend anyone to stay at this hotel even if it’s a dire emergency. Also, my family and I had made it to the hotel about two hours early, the front desk lady said that it’s an extra $30 so we just went where we were going and came back later in the evening to check in only to realize that the hotel beyond the lobby was trash!! I wish I’d taken some pictures but it would have angered me more than typing this.

BEWARE!!!! DO NOT STAY HERE- looked like Jeffery Dahmers apartment. I was given keys to a third level room, the window has NO GLASS, window was completely open, appeared to be blood splatter on the ceiling, the sink was stopped up with visible sewage, and a sewage covered toilet plunger on top of sink. Cockroaches on the walls. Immediately ran down to front desk and the guy running it was missing, couldn’t find him for over an hour when he pulled up in his car smelling like he smoked Me**. Poor older lady was locked out of her room looking for someone to get her back in for over an hour. This place needs to be shut down, felt like I was going to be kidnapped and sold into trafficking by the sketchy people and looks of the entire place. Cannot believe the previous reviews were positive, THEY HAD TO BE FAKE

So the place itself is fine. It’s a place to sleep and the bed was decent and that’s all we needed for a long road trip. There was a slight musty smell when we got there but it went away after turning the AC down. But what made us disgusted was that the morning we left we noticed there was dried poop just below the toilet flush handle!!! I couldn’t believe we didn’t notice it before. No poop on the handle but just behind/below it. I’m sorry but that’s unacceptable and when I told the front desk their response was “oh.” Also there was barely anything for breakfast. I would never never ever stay there again. That was not a $120 stay. Should have been $40! So disappointed and disgusted!!!!!! Don’t go here and find yourself a better, more sanitary hotel!!

Tried Extended Stay for the first time and this experience did not make me want to try them again. I arrived around 8p local time and there was a sign at the desk stating the clerk was away helping another guest. After a few minutes, another gentleman in the lobby said to use the doorbell and then the clerk appeared. There were multiple issues with the room itself: a sticky substance on the nightstand and desk; the "enhanced" wifi was not fast enough to even stream videos or work effectively; the bed was probably the worst as I think I would have been more comfortable on the hard floor. I will definitely be trying a competitor the next time I'm in the area.