Value Stay Menen

Stayed here 4 nights for a Triathlon event, location made it nice and easy for getting to and from the event, rooms were large and clean but basic, on booking rooms said they had kettle and fridge but when question we were told that’s only some rooms and not all?? We were told they would get us a kettle but that never arrived. Rooms were super warm and as we were on ground floor out onto main round we didn’t want to leave window open. Limited parking but we managed to get a space, didn’t have breakfast so can’t comment.

I fully realize this is a low budget hotel Still is no reason for the unfriendly staff Received the email about the instructions how to access the property a day after we left The mattress did not have a fitted sheet Woke up itchy all over The room was damp No room service or anyone available for fresh towels the second day Breakfast has to be ordered before 8:00 pm the evening before I saw about 12 cars in the parking lot and no one was having breakfast We checked in after 8:00 and received no email until we left When I asked about it the second day they said it must be in spam folder It wasn’t I’ve stayed in all kinds of hotels This was one of the worst experiences in a long time You have a lot better and cheaper options available in the area

Perfectly adequate hotel for budget stays but the price is not realistic for the room offered. No kettle, no evening meals, small stock in vending machine. Very courteous lady on reception or score would have been lower. Had to drive to a local supermarket for provisions.

Friendly staff,comfortable room

We stayed in the triple room. The room was looking in the parking place so it was silent. The room was clean, hot water was working.

I was busy having dinner with friends in Wevelgem and missed the check in from 4:00 to 8:00. Called after 8:00 and the reception was closed.

Spinnenweb hangen aan het plafon, vloerbedekking is vies en smerig, geen mogelijkheid om te luchten, raam kan niet open. Waterdruk is ver te zoeken, je kan amber je tanden poetsen.

Accueil peu chaleureux, peut-être la barrière de la langue. Pas d'info sur le fait qu'il fallait réserver le petit-déjeuner pour le lendemain = ma collègue et moi nous sommes faites refouler sans ménagement par un membre du personnel fort peu aimable. Chambres vieillissantes, pas de climatisation, débit d'eau insuffisant dans la douche. Oreillers très médiocres comme remplis de "cubes" de mousse. Chambre sur la rue donnant sur le trottoir, impossible d'ouvrir pendant la nuit pour avoir de l'air. Et de surcroît aucun restaurant ouvert le mardi soir sur la ville. Il nous a fallu faire 10kms pour en trouver un ! Je ne recommande pas cet établissement.

Cet établissement a refuser ma carte pour aujourd'hui le 14 janvier ! Alors que c'est tout pareil. Si il n'y avait plus de disponibilité fallait le dire bordel très déçu ! Mais aucun soucis pour le 14 avril MDR à fuir de toute urgence vraiment en colère !