Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

We were welcomed warmly by Joanne who was so helpful and friendly. The room was stunning with a beautiful view of the river from the balcony. The bathroom is enormous and I have never seen such a colossal bathtub in a hotel room before. It was such a fantastic experience to soak in a tub so deep! I am tall and yet I couldn't reach the end of the tub! Then one evening we met Jasper who took great care of us too in the restaurant and the bar. Both Jasper and Joanne excelled in their care and we can't thank them enough! The location of the hotel is great for the Botanical Gardens... they even offer a buggy to take you to the gate! The spa was really relaxing and enjoyable. Came away feeling chilled and unwound! Would love to go back in the future!

老牌酒店了，以前經常接到電話讓去住，這次終於落實行程了，衹訂了一晚上，因為到酒店已經是5.6點了，吃了晚飯回房間基本上就是洗漱睡覺了，但從大門口開始就體驗到了優質的服務，酒店裝修雖然有些年頭了，但衞生做得很乾凈，硬件保養得也很好，一大早醒來就置身於原始森林中，蟲鳴鳥叫非常治癒；早餐是自助餐，餐食豐富多樣，酒店後門出來就是植物園，坐酒店的擺渡車即可到達！這次行程匆匆，下次去多住兩晚上！

設施：床品很舒適，房間香香的，巨大的🛁娃超愛，花園很大很美，是個隨便拍拍都出片的酒店，而且人不是很多，安靜很適合度假，江邊泳池小朋友很喜歡，好幾個池子挺好。 衞生：還不錯，沒什麼問題，一樓房間也沒什麼蚊子。 服務：服務很好，電瓶車隨叫隨到，提前一天都有管家聯繫，還送了小朋友早餐。 早餐種類比較豐富，起床晚基本就當中飯吃了😂也試了一下晚餐，價格偏高，味道挺不錯。 送的旅拍也很好，訂了簡粧88的，畫的很滿意，不誇張直接可以出門那種，化粧師攝影師審美在線，加片價格高，如果認真拍的話可以定套餐比較划算，但是我們最後一天玩的太累了，就隨便拍拍了，忍痛刪除了好多，每張都好看😃

這次版納遊特地選了安納塔拉 市區駕車1小時可到達 酒店環境清幽雅緻，被東南亞熱帶綠植所包圍。 房間寬敞舒適，陽台江景很棒。 工作人員服務超貼心，入住就送水果和歡迎飲品 ，還有免費品茶體驗，手工製作體驗。 酒店的無邊泳池能夠俯瞰南班江。 度假的理想選擇。

這次帶長者孩子來西雙版納度假，選的西雙版納安納塔拉度假酒店雙卧泳池別墅真的太讚了！一進房間，寬敞的空間就讓人心情舒暢，佈局合理，設施也很齊全，完全能滿足一家人的需求。兩個卧室都很舒適，長者孩子都住得開心。 別墅的私人泳池是孩子們的最愛，一整天都泡在裏面不願出來。遊累了，就在旁邊的躺椅上休息，享受着温暖的陽光和清新的空氣，別提多愜意了。 酒店的服務也非常貼心，工作人員熱情周到，有什麼需求都能及時解決。早餐的種類豐富，還有各種當地特色美食，長者吃得很滿意。 特別驚喜的是酒店內的奶茶旅拍 ，拍攝效果特別好！攝影師非常專業，會指導各種姿勢，巧妙地利用周圍的環境，拍出來的照片氛圍感滿滿，每一張都能直接當壁紙。帶着長者孩子一起拍，留下了很多美好的回憶，這些照片也成了這次度假最珍貴的紀念。強烈推薦大家來體驗！