Anantara Xishuangbanna Resort

Although the hotel structure looks nice, it is totally badly maintained, with pieces of walls, pools, road falling down. The staff tries is best to be kind and helpful however the service is simply zero: nobody speaks a word of English, food and beverage takes ages and the restaurant orders close too soon (no later than 8:15-8:30). We had a villa with pool but every day we were out on trip and once back everyday we had to ask for pool cleaning. Nevertheless the outer floor was dirty and they never cleaned up. The only acceptable element was the breakfast: nice and rich, even if by the time they open at 7 am, not so much is ready and available. For the price we paid the value for money is simply ridiculous. The position is far away from everything however it could have been worth it if the service was at least decent. It might be that the years of covid restrictions did not help however we must admit that we would not recommend it to anyone.

We were welcomed warmly by Joanne who was so helpful and friendly. The room was stunning with a beautiful view of the river from the balcony. The bathroom is enormous and I have never seen such a colossal bathtub in a hotel room before. It was such a fantastic experience to soak in a tub so deep! I am tall and yet I couldn't reach the end of the tub! Then one evening we met Jasper who took great care of us too in the restaurant and the bar. Both Jasper and Joanne excelled in their care and we can't thank them enough! The location of the hotel is great for the Botanical Gardens... they even offer a buggy to take you to the gate! The spa was really relaxing and enjoyable. Came away feeling chilled and unwound! Would love to go back in the future!

Nice！👍

真的真的是版納一定要住的親子酒店啦，相比之前住的洲際酒店體驗感強一百倍啦，客户經理提前一天就和我們聯繫為我們提供便利溝通和服務，酒店所有的工作人員既貼心又熱情，好的服務就是會讓度假的客人心情愉悦，拍照也很出片，離植物園很近，有電瓶車車接送，唯一遺憾的是朋友鬧情緒耽誤了晚上去看螢火蟲，不過沒關係我下次還來啦！ 首日歡迎水果 在店期間單次傣家閣咖啡、茶無限暢飲 旅拍

酒店非常好，環境很不錯，酒店活動也很多，找彭燦小姐姐做的傣紙活動，很有趣，服務人員也都很耐心，管家小賈Jasper熱情有耐心，去酒店的任何地方都有車接送，酒店後門離植物園非常近，整體體驗非常好！

這次的酒店體驗是超級棒的，我們全程享受了5星級服務，每個工作人員都是非常熱情，給我們提供了很大的方便。美食，環境，房間都是一流的。 這家的房間特別乾淨，每天打掃兩次，還有電瓶車接送到房間和植物園後門。 我們下次一定還會再回來，好好享受酒店的美景和設施。 特別感謝每個工作人員，管家小卜前台幫我們打包了早餐，因為趕飛機，凌晨4點就走了。

坐落在熱帶植物園邊上，酒店規模很大，酒店內園林綠化很美，這次住的是河景房，外面陽台上就可以看到河流經過，房間很大，裝修設計不錯，酒店餐食也不錯，服務態度好，非常安靜，適合發呆地方，酒店安排項目也很多。

Sehr schön gelegen, etwas in die Jahre gekommen. Ich würde mir wünschen, dass die Terrassen der Zimmer auch mit Sitzpolstern belegt werden, so sind sie nicht zu nutzen leider. Das Mengla-Restaurant wird dem Anspruch der hohen Preise leider nicht gerecht. Die Anlage ist aber sehr schön und einzigartig in der Gegend. Morgens unbedingt einen frühen Lauf durch den angrenzenden botanischen Garten machen.

這種住在雨林裏的度假酒店簡直戳中我和閨蜜的心，離我們一直想去的中科院植物園步行5分鐘，晚上螢火蟲的夜遊活動實在是太方便，路上可以省去一個多小時的車程。 酒店的服務和贈送項目都感覺物超所值，閨蜜拍的傣妹照片也相當滿意。一次非常滿意的入住體驗。