Отзывы об отеле Palm Hotel Ipoh

Stay was okay, but the hot water in the bathroom was not really hot and the TV could not be turned on. Hope the hotel can look into these issues

room clealiness was ok..but in term of soundproofing can be upgraded to be better. price ok. location a little bit outskirt of Ipoh town but not to far just 10 minutes away. Plus point good shower. have wifi.

Strategic location, easy access and nearby to town centre, next visit will come and stay in this hotel

The room overall was clean and comfortable for a family with 4 persons. There is two Chinese restaurants near the hotel, easy for us to have dinner. We will come again when go to Ipoh in the future.

Makesure to stanby RM100 cash for deposit. I arrived at 11pm without enough cash and the operator doesn’t allow eWallet, bank transfer or credit card. Good luck finding ATM nearby. Such an old school. It’s 2025!!

It’s pretty good overall! If you’re planning to do some business in Menglembu, I’d definitely recommend staying here. It’s super close to Ipoh township, which is great. Plus, it’s pretty secure because we have to check IDs for everyone who stays, so it’s hard for anyone to just waltz in and out.

good and comfortable enough for the business traveler with such as a good bed

room very clean, have lift suitable for old folk. near Aeon big and restotan

Very easy to get parking summon if you didn’t pay parking fees before 8.30am, hotel management should do something to protect hotel guests from this rather than just let put a signboard saying nothing to do with the hotel on any parking issues

Clean and comfort. Value for money. Close to KB Badminton courts

Ok nice to have this kind of hotel. But deposit require ic

There was an unexpected incident that the door lock was out of battery and we could not open the room door at 1am++. We went out for gathering during CNY and came back at around midnight 1am. Due to the issue, we waited for more than 1 hour at lobby. The staff tried his best to open the door but failed to open it. I know it was not the fault of the staff. Then, we got offered to another temporary room but the thing to highlight was our luggage and pyjamas were left in the room that was locked out and we were really tired at the time. Need to improve on regular checking on the door battery to avoid this kind of issue again. Overall, it is clean and staff are friendly.

Clean, tidy, convenient and nice to stay

THEFT BY STAFF What a terrible experience we had at this so called hotel. We stayed one night at Palm hotel. The room was clean and well maintained and we were very pleased with it overall until it was time to check out. The lady in charge said before we could get our deposit back she was going to check the room first. Although I have never experienced this in any other hotel I said ok fine, this was probably standard procedure. She came back and said that there was some blood on the bed sheets & she would deduct rm50 from the rm100 deposit. I asked her to show me the blood and so we went to the room. Yes there was some blood but it was clearly from a mosquito scratch, a small, tiny splat of blood. See attached pictures. I told her that this can easily be cleaned & that’s what cleaning services are for but She insisted that the stain needed special treatment & cleaning services. So to prove her wrong, I had to literally CLEAN the stain myself with soap which came off a few seconds after with NO special treatment required. To which she replied ok you get your money back! No apology, no nothing just indifference! When we asked for her name she refused to give her name and said ‘I’m just working here’! We went down to the reception and saw the supervisor and told him the incident. He apologised but I told him I had to actually wash the bed linen to prove that the stain was easily washable. This is totally unacceptable! Their excuse was that they outsourced their laundry which was a pathetic reason because most small hotels do that anyway. That’s not the point. My point is that it was a small stain that could easily be cleaned. I felt we were being punished, penalised. We were paying guests and we had to prove our innocence. Very bad customer service, no customer empathy at all. We will definitely not recommend this place to anyone. If you still want to stay make sure you do the bed, vacuum, clean the toilets, & bathroom or you might lose your deposit! PS I strongly believe the employee was ripping us off and trying to take the rm50 for herself. I would strongly recommend the supervisor to look into this and take preventative measures for future customers.