Hotel le Savoy Méribel

Мы в полной мере насладились нашим горнолыжным отдыхом в отеле Le Savoy. Превосходное обслуживание, как до нашего прибытия, так и во время нашего пребывания. Прекрасные номера. Вкусный завтрак. Приятный, услужливый персонал. Центральное расположение рядом с прокатом лыж и с легкодоступными шкафчиками для хранения.

Путешествуя с 3 друзьями, мы чудесно провели время в отеле Le Savoy. Весь персонал был очень любезным, дружелюбным и гостеприимным, но я должен отдать должное Эммелин за ее любезную, терпеливую помощь, пока мы строили наши планы. Мы сразу же были рады узнать, насколько удачно расположен отель, в центре города и в нескольких шагах от доступа к склонам. Сам отель очень красивый и уютный, чистый и гостеприимный. Бар был идеальным и прекрасным местом, чтобы собраться, расслабиться и посмеяться после катания на лыжах. Ресторан на верхнем этаже был замечательным, как по еде, так и по декору — современная атмосфера фермерского дома с отделкой из дерева и камня и красивым освещением, которое создавало прекрасную атмосферу. Мы планируем вернуться в следующем году для еще одного приятного пребывания в этом чудесном месте! Спасибо замечательному персоналу и руководству.

I recently stayed at this hotel, which is beautifully located in Méribel in the Alps. It is extremely well appointed and perfectly situated, offering all the charm one would expect in such a setting. However, I left disappointed by several aspects of the experience — particularly around service and basic customer orientation. On arrival, I was surprised to find there was no coffee machine in the room. When I raised this with the service team, I was informed that — despite paying over €470 per night — coffee in the room was not included in the tariff. Instead, I was told I could go to the bar but would have to pay for a coffee there. When I questioned this, the response was simply, “It is what it is.” The following morning, I went up to the dining area at 07:10 to catch up on emails before skiing. Breakfast service officially started at 07:30, but I was told I could not sit anywhere in the dining area and was instead directed to the library space beyond. I asked if I could use the automated coffee machine but was refused. After some debate, a member of staff eventually relented and allowed me a coffee — hardly an unreasonable request for a guest of the hotel. On the final day, we wanted to watch an international sporting event. Locals assured us there was a television in the bar. However, when we went there, we were categorically told there was no television available and were sent back to the library. There, we were informed that it was hotel policy not to turn the television on during the day under any circumstances. It was only after escalating the matter to the manager — and further discussion — that the television was switched on and the fire lit. To be clear, the hotel itself is of a good standard. The rooms are a little small, but that is not unusual in the Alps. My issue lies squarely with the lack of flexibility, choice, or even basic courtesy extended to guests. Several situations could have been handled differently, and I found it frustrating to be told things that were simply not accurate — particularly regarding the television, access to coffee, and general guest consideration. Regrettably, despite the hotel’s strengths in location and finish, I cannot rate it positively. The approach to service fell well short of expectation and left me disappointed.

This was second visit to this hotel, Last time we went as a couple but this time brought our family and friends. The hotel is ideally located in the absolute centre of Meribel a few metres from the Tourist Office and an escalator which takes you to a slope down to the main ski lift area. You can ski back to the same place at the end of the day. There are numerous ski shops, restaurants and great bars within a few minutes walk. The hotel recommended a few restaurants and we happily took their advice. The staff at the hotel were particularly helpful throughout or short 3 night stay.

We stayed here for 9 nights in January, the hotel is in the middle of the town and opposite the Tourism Office, where there is an escalator that takes you to an easy ski run down to the Le Chaudanne ski lift area. The hotel is very comfortable, the food is excellent and the staff friendly and helpful. We stayed on a half board basis and the management ensured that on our second week our dinner wasn’t a repetition of the first week. I unfortunately i injured myself after 3 days and spent a lot longer in the hotel than I really intended, but the staff were really helpful and considerate, their mini bus delivered and collected us from a restaurant a few kilometres away, as well as to the medical centre. We are hoping to return next year.

We knew the Savoy hotels and when we discovered that there was 1 in Maribel, we had immediately booked but it was not really the stule of the savoy hotels that we had already known, our 2nd disappointment was the location, you had to walk to be able to go skiing, it was not on the snow front, our 3rd disappointment was the view from our room, really sad. we have good memories of our stay because the staff and management were pleasant