Quality Inn & Suites Near Downtown Mesa

Vary run down

Paying Hotel price for a Motel experience. This is the worst example of a quality inn location. The building has seen better years, it feels like they tried to renovate but they didn’t do a very good job. The laminate fake wood floor was warping and bubbled up, the bathroom had indentations of some one punching it, the AC unit wasn’t cold (it felt more like a fan) The funniest part was the staff. They front desk person was very unwelcoming and is obviously tired of their job. They have their script down so well, that they can recite the words quickly with a blank face. They even described the complimentary breakfast as “it’s just a to go bag for breakfast, no big deal”. Definitely the worst Quality Inn experience that I wish I didn’t have.

We could hear the neighbors talking after 11:00 while we were trying to sleep. There wasn't much for breakfast if you didn't want a waffle or a bowl of fruit loops. The shower was nice and hot and the bed was comfortable.

The office staff was friendly and polite. The room was not very good. It was dirty and run down. Cracks, paint chips and stains all over and the floor was dirty. Not at all worth the price tag. The shower head was about five feet off the floor and the water fluctuated between ice cold and scalding hot. The toilet seat was loose/broken and slid around when you sat on it. The bed was a thin hard mattress. Had this hotel been around 80 a night, I wouldn't complain but for the 360 I spent for two nights, I was very underwhelmed.

One of the noisiest motels I've ever stayed in. All sound from others in the motel echoes and I wasn't able to sleep the entire 4 nights I stayed there. Baby cried in the room above mine in the middle of the night and could hear it clear as a bell. Sheets & towels were dirty and there were cigarette holes on the bed cover. Very dirty and run down. Had to swipe the door card about 30 times for it to unlock. Gross stains on the ceiling and the shower was falling apart.

The staff was very polite, helpful and professional. The first room had not been cleaned and worn and in need of renovation. The second night second room was very nice and had been cleaned properly.

Very convenient. Staff helpful and pleasant. Breakfast rather BASIC: just Cereals & Waffles Drinks.. Very quiet and safe, easy parking.

Checked in 2 hours before listed time. Charged $30 for early check in. Assigned a room at the rear of the property. Partially unpacked and decided to check email, no internet. Called the desk, no answer. Walked to the office and reported no internet. Oh, we’ve been having problems. Checked and found a different room with internet. Drove to the other end of the property, checked, no internet. Finally found a third room, had internet and moved there. Walls were in disrepair and needed a good cleaning. Noisy all night, light rail passing by rattled the whole room. Plumbing noises were horrible. I would sleep in my car before I’d stay here!

Very dirty and old. Had hair and small pieces of paper in sheets. Mattress was discolored on the side od it. It looked like someone had puked and housekeeping tried to steam clean. Ironing board had eyeliner slasked across it. Furniture was beat up. Building outside was very dirty.