The Green Park Hotel Boutique

Friendly and helpful staff. Very large and comfortable rooms. As noted by others, the hotel, while across the road from beautiful Chapultepec Park, is on a busy street. Windows are well insulated but if you are a light sleeper request an inside room or bring ear plugs. It is on the edge of a pretty residential neighborhood, with plenty of cafes and restaurants (check opening times in advance- we were there in a holiday weekend and quite a few were closed, as were the highly regarded art galleries also in the neighborhood). I like to walk, so enjoyed walking across the Park to Polanco (1-2 miles depending) or through neighbourhoods to Condesa and Roma (about a mile to Parque Mexico). Also a short and inexpensive Uber ride to either neighborhood- but walking is a much nicer way to see the city. It is good value for money, and the staff are super nice and so helpful!

We really enjoyed our stay. Lots of PROs and just a couple CONs. The good far outweighed the bad. Our room was wonderful, big, clean, comfortable. We had a suite and it overlooked the park. CON was the street noise. It is loud. We were so tired after days out we fell asleep anyway. Service in the bar and bartender Gustavo was fantastic! Raul was fantastic too! By chance we met the owner on New Years day and he was delightful. PRO The front desk clerk (Edwardo) that worked morning shift was wonderful, helpful, friendly. CON The late afternoon/night front desk clerk was lazy, not friendly and not helpful (didn’t get his name). He was the only bad staff member we had to interact with. Everyone else was great. The worst CON was the water in shower. It sometimes was cold. We read water pressure was bad in other reviews. We had no problem with water pressure, just getting hot showers was hit or miss. My husband thought he figured out how to place the shower head to get maximum heated water. I took a couple cold showers in our 7 day stay. Some days water was hot and fine. Lastly, the maids and maid service team were great. They accommodated our schedule and gave use bottled water whenever we asked. Great service there! Would recommend the hotel. Just be prepared for street noise and possibly a few cold showers and you’ll enjoy this place! We would stay here again!!

Beautiful, luxurious hotel. Huge rooms, top notch service. Noisy due to location on main road, but wonderful across from major park in MC. If you buy the Continental Breakfast, always ask for the “Fruta,” over the “jugo,” the fresh fruit plate is glorious. The menu breakfasts are plentiful and really well cooked. The beds are harder than hell, so if you are older, or a tad arthritic, you are likely going to spend a lot of time tossing and turning all night. This is the age of Casper, Saatva, and more superior foam-based, reasonably-priced mattresses for this level of property to be so far behind, no matter the country. Front Desk is English-certified. No worries there. Be sure to give the Front Desk a CC FOR INCIDENTALS. They won’t necessarily ask for one if you have prepaid via *******, etc. that will allow you to put charges at the bar and restaurant on your account. Otherwise, it will be pay-as-you-go everywhere in the property. This is a beautiful property, in a very safe neighborhood, across from MC’s “Central Park.” It shames the “majors” (Hilton, Hyatt, etc) in El Centro for pure class, and is little more than a $10-15 Uber from ANYWHERE in the city. The hotel based driver/car is overpriced. But, if you are a newb, there is value to having a dude standing there with your name on it. The price: $100, one-way! Uber is available, but get your Google Translate tuned up. Use an Uber to go back to the APO…about $20.

The staff are amazing and friendly, but the hotel facilities are so bad, one of worst showers I’ve ever had, even they fix it again wasn’t work, also the room doesn’t have small refrigerator, hairdryer, location is far from the downtown so if you are coming to visit the city do not get the hotel this area.

Fantastic rooms for a really good price. It’s along a busy highway so there was a lot of traffic noise. I’d suggest bringing ear plugs or playing white noise at night. Overall great experience and will stay again

Excellent property and great service Location not that good

The Green Park Hotel is gorgeous, elegant, cozy, spotless, and pampering. The food in the restaurant is outstanding. Even more wonderful than the hotel itself are the loving, kind, helpful and delightful staff there. We were in Mexico City to visit a very sick family member in the hospital and we felt like the compassionate staff carried us through a very difficult time! Muchas gracias to dear Rene, Gerardo, Luis, Musio, Alejandro, and all the others who took such good care of us!

We are in an express trip, very tired, and had to find a one night acomodation with no time for a deep planning. We found the green park hotel and it seemed ok. At first the hotel look very nice, an old hotel but a handsome one, then you start to notice the poor conditions: the non functioning air extractor at the bathroom, the small shampoo, conditioner and soap, the dirty curtains, the black spots at the shower and the worst, hair and a stain at the bed sheets and bathroom and stained furniture. We had to ask for more shampoo and soap, and they only gave us two little small bottles and another small soap. And, when I asked for a bed sheet replacement, they told me that at this hour (23:00 hrs), they have no personal to change the sheets and they can't provide me with a clean bed sheet, because they have no access to them!. My husband was very tired and didn't want me to ask for another room, but the concierge didn't offered it either, the only answer to our problem was a simple "sorry". So, here we are, stucked in a disgusting and unclean room, feeling ripped, very tired and with a no good rest night ahead. The good thing is that, from the balcony, you have a very pretty view of the trees and some tall buildings, if the cleanliness and attention were good, this could be a charming hotel. If you can pay for this dirty place, you can afford a better quality one by the same price, do not waste your money here in the mud.

The room super hot and the air conditioner unit doesn't work.