Hotel B Urban by Fontán Reforma

Cristina excellent service at restaurant, overall great location, drinks were awesome, service excellent, for sure we recommend this place for a trip to mexico city, location is next to everything you’ll need, for family, business or couples trip is great

Terrible sewer smell in the bathrooms. They work very hard and keeping up the main areas clean the bathrooms were not.. It seems to be in Old hotel in there, trying to renovate and clean it up

Excellent service from all staff, great location in downtown CDMX area; only downside was air conditioning in room-not great. Otherwise a great place to stay.

I didn’t even stayed one night checked out same day I checked in

Great and amazing hotel to stay with family. The staff is always with the best disposal to answer any question and are very friendly. The location is near to the most important and interesting places near to Reforma, garibaldi Square and others

Everything was fine and I’d come back again in future. Super nice to do some yoga on the rooftop with an amazing view! I really liked that the rooms are connected to the elements and that there were some nice details like some incense and a little altar and meditation space in the room.

Had a great experience all around!!! Thank you

At night time there was nobody at the front desk and the phone was ringing all night long ( i had to get out of bed at 2 am to disconnect the phone), early in the morning they were playing a horrible music and very loud. The bedroom was a dangerous place full of very sharp edges everywhere.

They forgot to mention this hotel is inside another hotel which makes it hard to find it. The staff gave me the wrong room and I walked in on another family., I was mortified. My room door was so thin you can hear every noise outside. The door had a gap when it was shut, the hotel staff didn't think that was a big deal. They said it was from the earthquake they had so I'm not sure why hasn't it been fixed. They added something to close it but the door was falling apart. The restroom door was falling apart. The shower leaked water and the restroom was soaked. I booked for 4 people and they would always leave 3 towels and everyday I had to request more towels. They never took out our trash until I requested it. The building does not provide or sell bottle water they only have "purified water". The only helpful thing were the taxis waiting outside to take you out. I would not stay here again.