Crest Hotel Suites

Was great for an overnight layover in preparation for a cruise vacation. Was just a little surprised at the $30 cleaning fee that was added when I checked in. Don't remember any mention of that when I booked online. Otherwise my stay was very acceptable.

Bad smell in room. They don’t have Colgate and in bathroom no hot water They took security deposit for no reason There is no beverage or water in the room and small fridge is empty. We are so upset. Worst experience don’t take this hotel.

I booked this hotel based on the provided photos and the 8.2 rating. This rat trap should be condemned. From the rude staff to the $80 per night off site parking fee to the room that looks NOTHING like the photos, I am appalled at the price point and that this hotel is even on the website. BAT AND SWITCH! The TV, phone, shower, shower curtain rod and hair dryer were broken. No screens on the windows. Being a holiday weekend we couldn't cancel nor find other accomodations. Credit card refused to help and hotels refused to stand by their misleading photos.

The hotel was very conveniently located around restaurants and shops and walkable places. The room was clean, but the sofa and carpet were filthy. And they didn’t provide parking. You had to find your own and pay for it..

Omg I could not say worse things about this hotel if I tried. I got there and was fully catfished the rooms looked NOTHING as they did on the site! Was really disappointed in how the staff handled the situation as well, offering me 0 alternatives.

Was disappointed this time , an extra daily charge was taken despite beach not being open and no daily clean, noisy skip collection at 0630 in morning and fire escape was locked blocked and cmi was locked out when i used stairs …

Rooms could use newer AC units and mattresses. Your back is going to hurt after 2 nights. Cleaning crew does a great job.

We had 2 queen rooms, both had similar issues. Beds were uncomfortable and leaned (like on a slope). Shower looked like a tub sized area cut diagonally to allow two rooms to each have a tiny show triangle. Window looked out to trash cans in alley. Building was old and not in good condition. There was no signage to indicate it was a hotel. The entrance doubled as a vegan restaurant and you had to walk through the tables to get to the hotel lobby.

Good location, nice neighborhood but beds and facilities are very worn. Room had a humidity smell