Gabrielle
23 января 2024 г.
Terrible. Noise all night and was challenged by a staff member when I politely explained how we could hear loud thuds above us. The front desk did tip toed around doing anything. I had to go down twice to even get any help. Was first challenged by an employee when politely addressing the situation. They were overbooked, poorly operated, and clueless to basic hospitality. Additionally the shower would not heat up. If you want to enjoy south beach stay somewhere else.
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