Lennox Miami Beach

Great hotel! Really good location and very friendly staff! Would definitely recommend

Food was really good but a bit expensive. Staff was nice and helpful. The pool was very quiet and peaceful & the rooms were nice and clean.

I was very excited to stay at this hotel. My husband and I were able to get a 3 day getaway with no children. When we arrived we were disappointed with the room choice. We had a city view balcony however there was no view. It was all palm trees covering the balcony. So much so that we felt claustrophobic and never went on it. The hotel was not busy. Very few couples there, but of course they put us across the hall from a big family with kids who would run back and forth slamming the room doors. At 6 am I had to ask if they could be more quiet. Naps after the beach were ruined due to the doors shutting constantly. This hotel is not very soundproof. I wish they put us in another wing where it was mostly empty but we were leaving the next day so my husband did not want to complain. We had one bathrobe in our room so I asked guest services to bring up another for my husband and they never did. The only plus, when you got the the beach you did not have to pay for chairs or umbrellas. We are breakfast at the hotel and it was really good.

The property is modern, but the rooms were very small and there was no separate bathroom in our room which made it feel more like a motel room rather than a hotel room. The pool was very small, like a lap pool and it can get loud. Not entirely kid friendly. However the staff were helpful and friendly. Location is good. Wifi was spotty and unreliable. Good for couples but not families. The restaurant Amalia was excellent. Their food was fresh and delicious. Sadly we won’t return because of the rooms but we will come back to eat at the restaurant.

I booked 3 rooms for myself and my colleagues. My colleague Jeff complained multiple times about his lights not shutting off and the bathroom light constantly flickering on and off. He was told “the lights can be tricky”, despite all of us that had no issues using those lights trying in his room. Nobody ever fixed the issues and he had to unscrew the bulbs and sleep with a pillow over his face. Absolutely deplorable way to handle this. Also not a great use of energy. The pool is nice, and the location and rooms are as well. Not addressing this issue at a 4.5 start hotel is unacceptable however. No room swap or resolution was offered other than offering someone to give him lessons on the lights. (Didn’t work). Won’t be back, and we should be refunded for one of the rooms.

Cute hotel, friendly staff, but was extremely inconvenienced with their broken elevator situation. We stayed 3 nights and was given a room on the 4th floor. All was great when we got there, but soon as we settled into the room the elevator had stopped working. But unfortunately this continued and was not working off and on for our entire stay making it extremely frustrating and disappointing every time we left the room, let alone left the hotel!

we stayed for 4 nights and all this time the lift was out of action. As part of the resort charge they have e-bikes which were in a bad shape and one helmet was broken without a replacement. At the end they wanted to charge for a breakfast that we didn't have.

Disappointed to not get offered a welcome drink after a 19 hour journey. Reception staff quite rude. Too busy talking to each other. Room was lovely but storage space was awful. Lighting in room very poor. Toiletries really nice-Molton Brown. Ridiculous to only give you 2 coffee pods and one tea bag for a 5 night stay. Asked for a kettle and we bought some milk and teabags. Pool area was relaxing. Young Argentinian lad who served us at the pool bar was fabulous. Good location for south beach bars and restaurants.

The staff was outstanding, very kind and helpful. The parking was a bit difficult as there's nowhere to pull into and valet the car. The room was nice, the bed was lovely but the noise outside was far too loud far too early in the morning which I know the hotel has no control over. Would have been nice to be able to have an early dinner in the hotel and for breakfast to start service earlier in the day as well. Far better than the place we stayed last time, Hotel Pestana which is disgusting, has hard rickety beds and rude staff.