The Plymouth South Beach

I already mentioned we are paying service charge by my own credit card and the front desk confirmed It can be paid by a separate credit card. Now after paid the service charge the hotel charged again the service fee, from the deposit credit card, it is double charged and I knew it could have happened from previous comment I mentioned to the front desk it needs to be seriously taking cared, but still failed. It caused us a lot of trouble not to clarify the payment again again again and again. What a nightmare. Why is the hotel cannot figure out the services already paid and do not double charge again. The hotel is good, but the experience is terrible because they are not doing their things right and make the customers running around, we spent too much time to solve their mistake.

Booked, wouldn't refund or change the date on the booking despite my partner getting deployed and the trip having to be canceled but they enjoyed keeping my money and having an empty room. Never again!

The picture sin to the real

굿!!!!!!!!!!!!! 수영장 좋은데 시설이 좀 작아요 룸컨디션은 나쁘지않음 호텔에서 제공하는 요가 프로그램이 좋았어요

Enjoyed stay at hotel although feel pool area and reception need slightly updated. These areas were not as fresh as shown on site photos.

Had bugs in my shower . I wasn’t suppose to be in this hotel they switching me last min . Very upset

Great property. Check in is 4pm but after having a flight cancelled, we arrived around 1:30pm and were given a room which was so great. Front desk very nice and room meets expectations.

Traveled with my husband and our 4 month old baby. Staff was very kind. Appreciated the baby crib. The only thing I didn’t like is that our room was in the adjoining building so it didn’t really feel like we were staying in the hotel. Also I had booked a room with a terrace viewing the city and our balcony looked nothing like the photos. The terrace appeared much larger and more private in the photos so that must have been a different terrace. Great location though close to the beach. We loved the pool and the pool bar. Also rented the day bed at the beach which was totally worth it.

The room smells like mold, old place smell. Valet parking is $45 a day an it closes at midnight and reopen at 8am. The furniture in the room is old and bit up. No hot water, warm but definitely not hot.