Crystal Beach Suites Miami Oceanfront Hotel

The location is good but it advertises great views and it is nothing but an alleyway and a dead-end street. The parking is horrendous because there is none. The door lock on the room acted up all three days we were there and caused us to go back to the front desk on four occasions. The blinds in the room do not close and the shower has two temperatures from scalding to frigid. I booked this for a romantic getaway and it was a horrible experience. One housekeeper was very helpful with extra towels.

Good location

Senora Fenny and senor Claudio are outstanding in professionalism ,customer service , and referrals for great places to eat and things to do!!! Great job ! This is my 4th stay in only a couple months. The ENTIRE staff including maintenance and housekeeping(although I haven’t used them) do an excellent job keeping the hotel clean and operational.

Nice location on the beach. Near transportation, shopping, and restaurants. Although the suite is spacious, the bathroom is too small. Walls are not sound proof, we woke up almost every night because of noise from the guests upstairs. Swimming pool was in maintenance, not informed about this on ******* or by any other communication until we checked in. There is a twenty dollar per day resort fee (not transparent on ******* either). The most unreasonable fee was the $1 per bag per hour when you leave your luggage after checkout (never seen this in any other hotel). Overall, an average place

Service was great. They allowed us to check in early. The pool was closed. Nice being close to the beach.

The pool was closed, and of all the emails they sent me,they never mentioned it It was very disappointing ☹️😠

The staff was very accommodating. Found a room for early check in, and suggested places for very delicious food to eat. The beach was wonderful.

Great location, right next to the beach. Room was handy to have small kitchenette. Tried to do laundry, wouldnt take quarters and error code for card payment. Front desk would not refund my $2 in quarters since the machines belong to 3rd party company, who is not available on the weekend to repair machines. Laundromat 3 blocks away solved the issue. Receptionist not very helpful.

Dirty room, pool and fitness center have inconvenient hours. Parking situation is ridiculous. The only good thing about this place is the location.