Design Suites Miami Beach

Service was bad, and personnel was rude. Location was great but service, couldn’t say the same thing. They don’t clean the rooms until you leave.

In a great location, beach is right in front of property. Pool bar even though it definitely has the old rundown look too it it’s a nice area.

Front desk is super rude. The place is very dated and run down. Understand what you are getting into. This is just a bunch of management companies, no real contact person and if you have an issue, good luck . Is on the beach, but go further south.

Oh my god, where do I begin? Service or the condition the room was in???? Front desk staff is rude and will not try to help you in ANY way. The room is absolutely atrocious… patches of paint, damaged furniture, it’s peeling, broken and basic. I don’t want to sound privileged but holy sh*t is this terrible. The walls are completely damaged, cables to the tv running up the wall. We have five hangers and no drawers at all. There’s orange spots on every single wall from got knows what. Mattresses don’t have covers, I am terrified to even look under the sheets. All I can say is that this is the worst possible place you can ever stay in. Im not one to write reviews but they deserve it.

Terrible service, We booked a room one day before, when We arrived, front desk was closed so We have to call to a number where they took 1 hour to find our reservation, they put me on hold several times after 1 hour wait on the phone call the lady on the phone want to come to Alexander hotel do to the paper work in order to get my room….whats going on!!! Where do you see this situation in the world??! You booked a room in a hotel but when you get there they ask to go to another hotel to fill the paper work in order to check in??! Horrible experience at 1:30 am , don’t go to this hotel

Does not include maid or change towels during stay. The rooms and common areas look like the '90s with no maintenance. The pool area does not have any shaded or umbrella spaces. They offer you the possibility that up to 15 days before check-in to receive shipments, but when they arrive they return them for not having a room number !!! (impossible to have room number prior to checkin .... nonsense). The reception staff are not friendly at all. Something positive could be the parking and valet parking service and the kitchenette in the room, just to mention something not negative!

These are not ‘recently renovated’. Several areas of wall damage, wires hanging, hair and crumbs on the floor, damaged tile, stained bathtub & shower curtain. We switched rooms & it had a broken hair dryer & metal prongs off of the outlet & light bulbs out.

If you want to know what is really awful and horrible you can stay at this place. The location is good but the service is extremely a disasters. I have booked this place because the beach but I couldn't enjoy it because they didn't keep my lugged as storage and also they were trying to charge me an extra 35 USD For not reason... The guy (owner) at the front desk is so unrespectful! I am in the business and i have never made a bad review but they really deserve that. In addition to this, please take a look to the pictures and see by your self the real shape of the rooms