Courtyard by Marriott Miami Airport

地理位置優越，附近有餐廳和小超市，機場接送時間早，符合機場酒特色。

We were looking for a hotel close to the airport that had a shuttle and was clean, comfortable and had a restaurant. We got all of that with the Miami Airport Courtyard Marriott.

We booked a room for 2 nights, so that we could do an early check in with our kids after an exhausting trip there to only find out our room has been checked out to somebody else, and the room had to be cleaned. They still charged us for the full night (the made profit from the room 2x). They were able to check us in after waiting a couple hours. I had to hang around the lobby with grumpy kids for 2 hours, which completely defeated the purpose of being able to walk right into my hotel. I did call the hotel to let them know our situation prior to arrival and they still failed. Their fix was a complimentary breakfast and snacks, but the breakfast should have been complementary with the hotel (it was not that great). The hot tub was not running and appeared dirty. The one perk was the complementary shuttle to the airport.

Very conveniente, well located closed to the airport. The stuff was very polite, pleasant and accommodating !!

Unfortunately my experience with this hotel has been another awful one-two times in a row, The first with the front desk staff being very rude and unhelpful. the second my jewelry went missing while staying in the room my last trip. it seems this hotels level is going down and no one seems to managing the place correctly.

It was a not so good stay for me. I don’t find the staff to be friendly and service was mediocre for me. Room cleaning is every other day and unless you asked for extra towels, it is not given voluntarily. Mediocre all the way for me and I don’t think I will be using courtyards Marriott another time.

Did not like that it was freezing. Cold in the room it had no heat . and you get charged for parking

The room and the hotel were in great condition. The service was slow to non-existent. We were 4 in the room but had only 3 towels. We called to ask for an additional towel which never came. Calling for service was difficult since sometimes people answered the phone and sometimes it would just ring to no end until the call gets disconnected.

Parking felt safe. Jacuzzi did not work and was disappointed because I wanted to relax. Amenities were good otherwise.