Mayfair House Hotel and Garden

Nice, Friendly staff

很美的一個酒店像是走進了botanical garden比vizcaya的綠植好看因為很大（非常主觀vizcaya也很好看衹是我覺得這個的好些因為我喜歡大的植物），酒店房間也很特別，一切都是環繞熱帶雨林的主題，對面就是步行街晚上也特別熱鬧，唯一一點就是我真的討厭不套被子的酒店啊，他們套被子是兩張布被子下面一張上面一張，這樣很方便是的但是我真的很討厭被芯觸碰到皮膚的感覺啊！

非常非常的酒店 度過了開心的假期 大床超級舒服 倒時差神器 準備開學前住幾天就要開啟新學期了 明年再來住！

沒有早餐，酒店一般

Beautiful property. I did wait a while for a room to be ready but had a drink in their courtyard while i waited. Was thrilled they have me an upgraded room to a corner suite. Huge space, well appointed, liked the soaking tub and the ability to swivel the tv between the tub and the bed. I would love to return, stay longer to enjoy more amenities, explore that area.

Every staff was fantastic especially front desk A special call out for Fabian at valet service he is exceptional and a star

Coconut Grove is a nice neighborhood and there are two parks nearby with waterfront access. The hotel itself as a building is intriguing and has a nice pool on the roof. But we had multiple disappointing moments during our stay which greatly affected our experience. The biggest issue was probably sound, during our stay music was bleeding into our room from the common spaces which were rented out for weddings. Upon inquiring about the noise we were told that six weddings were booked this weekend and the music would stop at 9pm - which it didn’t. As a token we were given a $50 voucher by the hotel, not per person or per day, but in total. We were there with our two children hoping for a family friendly hotel - which it was/is, up to a certain degree if you think that a party hotel is family friendly. The Hotel charges a $25 destination fee per day and when asked what a destination fee is, we were told this is to cover the “complimentary” water, tea bags and coffee bags. Either the excuse for the destination fee is lame or the hotel is too cheap to really offer these complimentary items for free. Either way not good. Despite this, our tea, water and coffee wasn’t replenished during our stay and we had to repeatedly ask for it. Would we stay there again? Probably not.

Beautiful hotel. Recently remodeled and reopened in 2022. Lush tropical open-air atrium in the center. Rooms are quite beautiful. We had a couple of technical issues (the A/C in our first room couldn't be controlled so we were moved to a new room, and the next day the electricity went out to the entire block) but staff was excellent handling both. The Coconut Grove area the hotel is in is quite beautiful, easy to walk and has lots of shopping and dining options (our favorite was Jaguar, a short walk away).

Always hearing pumped in music. Never quiet anywhere. Unexplained amenities as to what was included and what was not.