Sonesta Select Miami Lakes

Room was clean. Bed comfortable and hotel neat

再來邁阿密出差，這是第二次住這裏了。位置好，酒店環境也不錯，特別是酒店後的花園和大泳池。性價比也特別高

環境好，安全安靜

시끄러웠어요

I enjoyed my stay there. The hotel accommodated my late check out request which was very helpful. The room was not ready when we first arrived and the hotel was packed per the lady at check in. Although we had to wait, she was kind and apologetic for the delay. The room was clean and located in an ideal location. We enjoyed our visit!

To start the receptionist wasn’t at the desk to open the door. We waited over 5 minutes for another guest to come out so we could go in, then another five or ten minutes for someone to show up to check us in. Once checked in, I went to shower (hair all over) and the tub backed up during the shower. Mind you I’m merely one of FIVE guests who needed to shower. This was after we discovered there were only three towels and washcloths for a booking of five. The hotels response was “sorry, no rooms available and no maintenance until in the morning.” U N A C C E P T A B L E! Never will we ever book here again. Just don’t do it.

We enjoyed our stay. Staff were friendly. It was quiet. Plenty of parking close to alot of options

room was not clean. hair all over the bathroom and dirty towels on the floor as if the room was not cleaned.

We are a family of 4. We were greeted with an attitude when we arrived before check-in when all we wanted to do is to ask to check our bags. When we arrived later in the evening to our room, I used one of the wash cloths to wipe down the bathroom wall. When I realized we only had 2 wash cloths and two towels for the four of us my husband requested 2 more sets and was told how others had been asking the same thing that night and they were out. Unacceptable!! Not prepared for the holidays and should not call yourself a hotel but maybe a hostel at best!