Melanie
19 сентября 2023 г.
Hampton Inn is normally my go-to hotel as it is always clean, comfortable and the staff pleasant. This was the first time I was ever disappointed in a Hampton Inn stay. When I checked in on the afternoon of 9/14, I was immediately hit with just how unprofessional the staff was. They were all sitting in the lounge area, some with their shoes off and feet up, watching TV. As I went in and out throughout the evening, that did not change and as I passed employees they smelled very strongly of ********* (Which is not legal recreationally on OH). Beyond the staff, the front doors to the lobby are cracked with packaging tape over the cracks that looks to have been that way for a while. My room was not thoroughly cleaned, with a dirty toilet, hair in the shower and even a wad of toilet paper sticking out of the peep hole on the door. The linens on the bed were clean, but very stiff and scratchy. We did not sleep well at all during our stay. I did not bring any concerns up to the staff since they seemed so unprofessional I was not comfortable bringing up any issues I had with them. I think I may have to go with a different hotel for my next trip.
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