Travelodge Middlesbrough

Looked ok but there was an extreme lack of customer service this hotel is in a very deprived area of Middlesbrough and is very difficult to find as for the staff they are rude they appear to have zero customer service skills while we where there we had to ask for plates and glasses at breakfast and more baked beans when these arrived they were not warm also I noticed that they also put up people who are homeless which just made me feel uncomfortable during our stay the rooms are very small especially the shower rooms which made me feel very Claustrophobic I struggled even go to the toliet if I’m honest if your your looking for a good hotel spend your money elsewhere and do not book here it’s awful

Samantha the manager is the nicest woman I’ve ever come across she’s so helpful with check ins and check outs always looks after us rooms are lovely are clean bar cafe is always a delight would definitely recommend to any one going and visiting the area thanks again

Nice place to stay, kind staff, very clean, no noise from outside. Breakfast was good, parking was ample.

Accidentally booked the wrong date, so phoned up and they changed it straight away no problem and Amy at reception was lovely and super helpful :) hotel was a short walk from the shops and restaurants and the hotel was quiet during the evening

Great customer service staff where very friendly ,breakfast was very nice and plenty to choose from and the food on the evening was very tasty, rooms where clean and tidy comfy beds reasonably sized rooms and prices per night were reasonable and I would stop again

Great facility and location. Friendly staff, spotlessly clean and rooms had everything we required for a good comfortable stay