Hotel H21

This hotel was 5step from metro of duomo station. You can go to Name of Conad supermarket chains. It’s convenient for me. Clean and new room is perfect.

Convenient space, close to metro station. City very accessible although we had a driver for the first few days. Clean & has all the necessities, go for bigger rooms if you have the choice. Allowed us to check out slightly late, very nice receptionists who also spoke English well. Not one for luxury but super convenient and well put together.

Worst hotel I have EVER experienced in my life. Upon entering, staff were extremely unfriendly, unhospitable and RUDE. Room does not look like it appears to online, dirty walls, no basic amenties, loud guests screaming and shouting in the hallway and lobby. The room was TINY, and when asked to change the hotel staff were extremely patronising and rude to us. The toilet was even more tiny. I complained to *********** and the property refused to refund us, and instead proceeded to shout at me over the phone, hang up on me repeatedly and call me a 'liar' WOW if that does not tell you all you need to know about their customer serivce, I do not know what will. PLEASE AVOID and spend your hard earned money ELSEWHERE.

Quiet and comfortable room with the necessary stuff to have a comfortable stay.

Friendly staff, petite but nice room. Good breakfast. My only complain is the AC, they don't turn it on until June even though it was 27 degrees when I was there

Small nice hotel. Very clean and nice personal. Just be aware that to get in the hotel from the sidewalk you have to use stairs.

BON ACCUEIL. BONNE LITERIE. PROPRE.

Very nice staff, but the rooms are very basic. No tissues, tiny shower and bath area. Not a great neighborhood.

Don't use this hotel. The reception guy is horribly rude, very unhelpful and slightly aggressive in his manner. The breakfast is disgraceful... 1 croissant and a coffee??! The dining room is in the basement with reception. It's dark and lifeless. In fact, the whole place is dark and lifeless. The Internet is useless and the whole stay was just horrible.