The Bell Hotel

Terrible Shower didn’t work, room not clean , bed not comfy at all. Room really dated. Way too overpriced for the condition it’s in

Disappointed not value for money Room 14 plug did not stay down in wash basin sink. Shower did not work. Bath too small for anyone over 5ft 5in. No hand rails on or above bath. No slip mat in bath caused one of us to slip over. Double bed mattress on the right side sunk into bed. Toilet chain lose missing screws. Can't fault cleanliness but disappointed would have expected basic amenities to be adequate enough to wash/shower/bath. Not value for money should really be given a part refund. No breakfast onsite. Evening meal barman wasn't interested in acknowledging us as we were wanting to dine. More interested in the few locals. So we left and dined elsewhere. Did leave a list of issues for this room

Lovely historic place in the Heart of mildenhall,nice staff,comfortable bed,easy parking. Happy days!

No details about WiFi in the room or how to check out. Went to hand in key in the morning - premises was locked up - so just had to leave the key in the room. Room was dated, but reasonably clean

The room I had was less than basic accommodation. Active molds on the ceiling and the front desk/bar staff treated me like an inconvenience instead of a patron. While using the Wi-Fi they cut off the lights and unplugged the hotspot without warning. I had to ask multiple times for simple things like another towel after being out all day. I left a day earlier than booked because it was so bad.No breakfast as advertised. Zero stars.

I stayed here for a night with my son rather than Bury st Ed and it was an excellent experience. The Hotel has a real charm and character. The rooms are clean. The decor maybe tired and sort of 90s chic. However the number 1 thing for us here was the fantastic staff .From the friendly lady at front of house who checked us in and explained things. The fantastic lady at the bar who showed us local eating choices and breakfast places . It was a real delight to stay here. Good staff make all the difference. I'd stay here again.