Fairfield by Marriott Kyoto Minamiyamashiro

Unforgettable Hospitality at Fairfield by Marriott Kyoto Minamiyamashiro Our recent stay at Fairfield by Marriott Kyoto Minamiyamashiro turned into an unforgettable experience—not just because of the beautiful surroundings, but because of the incredible kindness and support shown to us during a very stressful time. Late at night, our car broke down and we found ourselves stranded at a nearby station. My wife was in pain and unable to walk the distance back to the hotel. What could have been a traumatic experience was transformed into one of care and compassion, all thanks to the amazing hotel staff. I would like to extend special thanks to: • Wagasuki, who thoughtfully prepared a wheelchair and personally helped us to our room with great care and attentiveness. • Tenaka, who went far beyond expectations by picking us up from the station in his personal vehicle, showing incredible generosity and selflessness. • Amal, who assisted us the next morning with the wheelchair, ensuring we were comfortable and well taken care of. • Yoshida, who kindly helped us secure a taxi for our return trip, making our departure smooth and worry-free. The entire team exemplified true hospitality, and their empathy and dedication left a deep impression on us. We are sincerely grateful for their support and will always remember their kindness. Thank you, Fairfield Minamiyamashiro team—you are truly one of a kind.

Outstanding customer services in Japan. All staff at the front desk were friendly and very helpful. Special thanks to Johnson. Staff were very proactive and professional. Feel welcoming staying here in the hotel and we all enjoy the stay very much. Hardware is also awesome. New, very clean, comfortable room and bedding. Plenty of free parking space in front and just a few steps away from the famous roadside station which serves delicious and signature tea products. Highly recommended. Will definitely come back.

事前に調べたので、晩ご飯はホテルに着く前に調達しておきました。ホテル周辺では車で少し走らないと飲食店はありませんでした。 その分、ホテルでゆっくりできたのでよかったです。 スタッフも親切で居心地良いホテルでした。 ありがとうございました。