Hyatt Regency Minneapolis

因為商務活動從炎熱的非洲來到這裏，遇到了漫天大雪飛舞了一整天，真正的冰火兩重天。酒店房間很舒服，對得起自己的水準，早餐可單點可自助，愉快的三日停留。

舒適、安靜、服務態度好

Upon checking in for a recent stay, we were given a room with one king bed even though we had reserved (nearly three month earlier) a room with 2 queen beds (for 3 of us). We immediately returned to the front desk to tell them we had the wrong room and the desk clerk responded: "I know." She then disappeared into the back room for about 5 minutes and then a manager appeared to tell us there were no 2-bed rooms available because "their inventory was sold out." He didn't try to explain why our reservation had not been honored. Instead, he offered to bring a rollaway bed into the room which, given the size of the room, would have had us stepping over each other to get into/out of bed. When we refused that, he looked stammered for a bit before disappearing again (to check his system) and eventually found a second room, that he could let us have at a discount. Tired of debating it with him, we accepted, even though it meant paying almost $200 more than we already had. The really annoying part was that nobody ever offered an apology for messing up our reservation. Needless to say, I won't be returning to this hotel.

The restaurant ran short on steaks on Friday nite, I recall the same issue a year ago, poor planning for a Friday nite. They did comp a meal for me tho. -:)

This was a great hotel! I want the same room every time I come. Front desk staff was very pleasant as well.

Easy to get to and walk places. Open interior, spacious areas. Quite rooms. They still have a $75.00 "incidental " charge pending on my card 2 days after check out. This is unsettling.

Loved that they let us check in a little early and the extra late check out time! Also got a great room!

The shower only has tepid water so I couldn't take a proper shower. Very disappointing in the morning.

I spent a scant 9 hours at the property. I was told since I was just going to spend a short time there that I would not be charged for parking $25. When I left the hotel and attempted to put my parking pass in the parking exit it was rejected. The Parking company said they had no arrangements with the hotel for that waiver of fees. I just think if I was told by the desk host that no parking fee would be charged. Disappointed to say the least