Grand Hotel

The place didn’t look like the photos online. The carpet was dirty, there was holes in the wall, curtains were torn, we had to ask for towels and for the linens to changed. Service was poor also, no employee spoke when you passed by. I felt forced to stay there because they received their money when it was booked and I couldn’t cancel it.

In an era of new but small efficiency hotels (H.I. Express, Days, etc.) The Grand is a throwback to an era of spacious and inviting quality. From the large sq ft room, to the king beds, the full service bar and restaurant, huge pool area with spa and 9' deep end, to the two-room fitness center with real weights and not just the usual treadmill. Sure, it could use some updates (for instance carpet in some areas), but my room's bath was recently updated with new tile and flooring, and my wife appreciated the flow of the showerhead. A perfect location near the airport and the University meant we were seconds from the host soccer tournament. The central location in this small town meant nothing was far. All in all, a really good value. Next time we're traveling to Minot we'll look to book here first.

Hotel offers transport to airport and you can keep your vehicle there for the duration of your trip for a small fee!!!

Hand rails on 5th floor are rusty and paint is chipping Very dangerous Rooms are good but hallways need carpet and around the pool also They gave us a room very far from front desk when many rooms closer were empty Shuttle to airport was great

The young lady who checked us in was not very friendly or helpful. She didn’t greet us and gave us no information about how to get to our room, parking, etc. It seemed like we inconvenienced her from getting off her cell phone to help us. Although, everyone else was very pleasant and helpful during our stay.

It was fine. Front dest didnt tell me anything other than what my room was. Nothing about parking or breakfast. But i figured it out. She was nice over-all.

Our room smelled so musty and damp we almost left, but decided to stay because it was right across from the hottub. The hottub was to be opened at 9am, we were kicked out of the hottub at 9:10am because the maintenance guy hadn't done his tests yet, and he was very rude about it. The pool was freezing and so murky you could not see the benches that are pictured on the website. The decor has not been updates in over 30 years, the room looked nothing like the pictures on the website it was very disappointing all around.

Older hotel but comfortable. Food was not great at restaurant. Close to airport and has a shuttle.

The desk staff truly made my stay. They were so helpful and caring. Unfortunately left slightly frustrated as my trip was cut short by 2 days and they insisted on charging me for the 2 additional days. Put a bad twist on what would have been a very nice stay.