Premier Inn Ramsgate (Manston Airport)

The room was quiet, the bed was clean. Unfortunately nothing else was satisfactory. The room was cold and smelt damp. The soft furnishings were stained. The soap dispenser was low. The toilet dispenser was low. The shower gel dispenser was emply.

Pretty much as you expect from Premier Inn, good clean quiet room. Comfortable bed and pillows, friendly staff. Stayed for business trip, have stayed in many a Premier inn and other chain, this has to be one of the nicer weather helped. Enough amenities close by.

Quite disappointed with the hotel, the bedding was clean but the room was not particularly clean, cobwebs clinging to the walls and dirty carpets were not nice, the wet room was a little shabby, and needed updating. The food in the restaurant left a lot to be desired, food was cold and greasy at breakfast and the watered down orange juice was disgusting

I used this Inn because it was near the wedding I was attending. Staff were very helpful and welcoming and gave me taxi numbers if we needed them. Lovely comfortable bed and clean room. We had a very good cooked breakfast the next morning in the restaurant. Plenty to eat. Lots of car parking space. Would definitely use again if I was visiting Kent again.

Comfortable quiet night which was a surprise as it is busy outside. Helpful staff. Everything you need for a base to work from or visit friends. Easy to get to and easy parking. Restaurant on site with pub grub food which was quite tasty.

Not very attractive totally uninviting entrance way . The room very tired and dated bathroom sink felt really grimy had to clean it as it was awful to the touch. The pillows were exceptionally hard woke up with awful neck ache even the spare ones were of the same quality. Saw the chambermaid and got some additional ones but not like the usual premier inn pillows. Got soaking wet walking to restaurant and not good if you use a wheelchair. The breakfast was so cold they took it away and probed the temperature agreed it was cold and brought us a hot replacement breakfast ,however we had already had toast and were leaving the restaurant so politely declined and cancelled our breakfast booking for the next morning. The waitresses work extremely hard and did all they could for you.

The accommodation was clean and the bed extremely comfortable. There was secure access to the hotel and all rooms had free wi-fi, coffee and tea making. Easy and plentiful parking and check in, with the added bonus of adjacent restaurant (Table Table) and also a McDonalds.

Where to start. Checked in and was given one card to share. Got to the room and we had no milk, so I went downstairs for milk - taking with me said card and leaving my husband in the dark. Got back to room to discover no sweetener. Took single card, went downstairs to get sweetener, leaving husband in dark. Went for dinner, was nice, came back for a shower to discover one towel only. Husband went downstairs for a towel, refusing to take card and leave me in the dark. Husband asked reception for another card. The person on reception had not had the required training on the new system, so could not make the card. Husband explained, he had left the card in the room and needed to be given entry back into the rooms area. We both showered to discover that the water pulses between warm and scold ever few seconds, which was not appreciated. Bed super hard - what happened to the lovely Hypnos mattresses?!? Why would you get rid of these, when it was the one major thing that sets you apart from other large hotel chains? Madness! Neither of us could sleep, as pillows way too hard. Husband gets down the other pillows, which should have been soft and cosy to discover that they were in fact, also two more extremely hard pillows. Husband literally didn't sleep all night and got up like a cripple the next morning, due to the horrendously uncomfortable bed. I woke with a really bad headache, due to the rock hard pillows that later resulted in a migraine (thanks Premier Inn!). Both of us jumped into the shower again, to be reminded of the pulsing warm/scolding water. A burnt backside is not a great way to start the day! What should have been a pleasant night away visiting family, turned into one of the worst nights away we have had in a very long time. We always stay in Premier Inns where we can, as we know what to expect. If this is what we are to expect moving forward, we will not be staying with them again I'm afraid.

Stopped here on the spur of the moment as visiting family nearby. Automatic check in was easy, room was nice, bed comfy, and very quiet. Visited pub next door for supper and equally happy. Only negative was the dodgy smell in the ground floor corridor, but overall nice stay and would stay again.