Castaways Resort & Spa on Mission Beach

We loved our stay at Castaways resort at Mission Beach. The room was a beachfront room with beautiful views. It was spacious, comfortable and clean. We booked through Trip.com at short notice but they made it easy to book.

The advertised price was not what we were charged. ******* said 94 and we paid $130. We were sent to our rooms luggage in hand to another building at least 500m away. No help with luggage no offer to use the dollies which were abundant but we didn’t see until later. The only other downside was a lack of lounge chairs on the beach. that would have been a nice feature. other than thatit was awsome

Shower pan badly designed and floods bathroom, water also passing into living area as well. Room ok, hotel nice. Checkout Staff couldn't care less about shower leaking hence i think they already know there was a problem. Not impressed.

Dennis and his team at Buko restaurant were super helpful Lovely food and Great Ambience

Nice overnight stay. Room was very clean and comfortable . The restaurant, bar & pool area were excellent. Location to the beach and local town was within an easy walk.

Beautiful pool and great dining options. Excellent location right on the beach. Staff were all friendly and helpful. Beds were very comfortable. Also was very quiet in the room. Stunning views from room of the beach. I believe all rooms have a similar view. Rooms are getting dated need a refresh. Ants in shower and leaky shower. Walls could use a repaint.

Castaways in a lovely area, close to the beach, shops, restaurants etc, the staff were lovely and very helpful, our room was nice and was clean however the property is aging, and it is showing, it needs work both inside and outside. It could do with a major update. On check out I discovered that we had been over charged on the room rate, the reception staff were unable to correct the error at the time and said they would need to contact Wotif, that was disappointing, I believe it should have been corrected while I was still there. I haven't had any further correspondence, to advise whether the error has been corrected or not.

Our stay was impacted by the weather - constant rain and wind. The outside areas of the resort were wet and so unysable, the inside areas were not that well protected from the unseasonal weather. A lounge, out of the weather, where you could sit and read would have provided great relief from our room.

We stayed 4 nights & were given a room with a view over the iron roof of the bar & dining area. They did change our room to one with a good view for the last 2 nights but Castaways should tell customers first that not all rooms are the same or offer a discounted rate. Also the place is really tired & is in real need of a refit . Furtermore tv remotes didn't work nor did the microwave whilst kitchen utensils were basic. Our meals in the overpriced restaurant were dreadful. So it's a place to avoid despite it being on a beautiful beach. I would not recommend a stay given what they charge.