Monte Carlo Inn Toronto West Suites

與網上訂的房型差異大，訂單1.5+1.8雙床，實際兩個1.5，房間不大。

Our room was tiny and in the basement of the hotel. It had NOT been renovated. We had one window that looked out over the hallway! It was very noisy at night.

The property was allocated in a good area,the bedding were not being changed regularly,breakfast was basic nothing special.

Very friendly and accomodating staff, clean throughout, conveniently located near highway and amenities. No complaints, would recommend.

Very rude checkin staff. Very lazy and tried to do everything to get me to cancel my room nooked through *******

The manager on days was lovely. The manager in the evening was stoned, and very clearly not happy to be there. We have been to several of your locations and this was by far the worst. The breakfast was very limited. I have a gluten allergy and basically ate boiled eggs for 3 days. (Had to wait for replenishing). Only 3 tables for breakfast for a huge hotel. The lady overseeing the breakfast was lovely but worked w limited resources. The other guests lingered in breakfast room for a very long time.

This location was faulsly advertised. Check after 3pm...no our room wasnt even cleaned yet. When we explained we had a function to be at in an hour that was a half hour away, we were told room would be ready in half an hour. Then after we stated about check in times the manager called cleaning staff in to "freshen up" a room that was not (as advertised) 'newly renovated". There was dirt between the bedside table and beds; stains around door frame: water damage to a # of areas walls/corner of room; Wall paper patched: Spaces between main door and frame that allowed light and busy road noise through (we had to tuck towels around it to buffer noises!); The 1970s gold and brown colors(wow); the stained bath tub and toilet seat; and no safety lock on main door....on good side the beds were very comfortable , toilet flushed, A/C was mildly quiet. The free very basic continental breakfast was decent ,area was very small, its good there was trays etc to be able to take food to room. I own and run a short term vacation cottage and if my place was like this Id be out of business. Not worth the $200 it cost for one night stay. BTW I have pics if anyone wants proof.

Clean, quiet, organized, everything worked, asked for quiet room & got one, no parking issues, no security issues, GOOD & generous continental bkfst.

It was just a quick overnight stay but the employees that I did run into were very pleasant. The room was very comfy but extremely hot so if you are worried about not being warm enough, don't! lol I was able to shut the heat down making it comfortable to me. I was very impressed with the continental breakfast. The pastries and fruits were very fresh. The price was reasonable and I would stay there again.