Went there for my father's 80th birthday. The stay was excellent. A few things I'd like to say to improve the experiences are 1 - they should have hotel concierge. At the front desk or bell desk, I was never sure who to ask or sometime there was no one around to request services or ask questions. When I called the front desk, the call was usually not answered or waited many rings. 2nd thing - maybe you can emphasise how you are keeping the beautiful Miyako's nature and environment. I did not get that impression that you enforcing that for guests or as the hotel policy.
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