Masseria Il Melograno

I was there for 4 nights. I was found the place ok. They over charge for my massages and when I complained the front desk said that I signed for it. When I looked at the signature it was not mine. When I told the that to the lady at the front desk she looked at me like I do not know and I can not do anything. Night person who are to watch over the hotel where where asleep on the coaches in the lobby at 3am. This say a luxury hotel but it lacked a lot.

We just stayed here 10/8 - 10/11. 2 nights in standard room and 2 nights in junior suite. It’s a beautiful property but over-all not a high-end attitude for a hotel billed to be top notch. We r not really that particular but this place sits out in the country which is ok but just felt like we were too isolated even within the property as nothing going on at all. 1. Jr suite at almost 3x’s more expensive was ridiculous considering furnishings etc were identical to standard room. Had an entrance room with a tv which I didn’t know what you would use this room for. Bathroom had a tub which standard room did not. Basically the same room. Way way overpriced for jr suite. 2. Grass at pool was over grown 3. Needed to go find someone to order a drink for sitting by pool. No service 3. If you want a drink, needed to go to front desk and ask….. the ‘bar’ was a beautiful spot but no bartender ever there…. And I mean never! Don’t think they have a bartender. 4. Maybe a bit off-season but property felt deserted. Could hear a pin drop. 5. Lady who showed us to our room basically ran to the room and we’re pretty darn agile. No conversation about room and where things were. 5. Breakfast was good and you can order omelettes. Buffet had nice selections Net is, nice property with beautiful buildings and landscaping. But overall, not a place to stay if you want to feel part if a place. Very lonely feeling but I’m sure many would love this.

The hotel is a beautiful space and the general hotel staff are incredibly helpful. However, the spa staff will try to overcharge you with a price not listed in their website, read everything very carefully for a lack luster message. Additionally, the dinner menu is beautifully presented, but lacking in flavor. Take the time and head into Monopoli instead.

Zero service. Definitely not luxury hotels of the world? Where to start? No introduction to the hotel, no showing where things are. No shown breakfast location. Lawn not mowed, furniture battered and tired. Looked like it was out of season from 10 years ago. Room overlooked the bins. No explanation how to order a beer. You’d think requesting two beers would be simple? They looked a bit confused and shoved a piece of paper with a code on it in front of us. (They spoke English). I was to go back to my room, get my phone to scan the code and order the beers? There were no menus. No pool service. At breakfast the same cheese and pizza bread was served two days running from the previous night buffet meal. Had to ask for scrambled egg, to which waitress told me it shouldn’t have been empty and told me to look. I assured her it was. We were then served scrambled egg with bacon ( we are vegetarians)

We all had an amazing experience with the spa at Il Melograno. We are staying at a villa nearby and asked if they could come and give us a massage at our villa. Francesco and his lovely co-worker did an amazing job. All of us had sporty massages and felt truly relaxed. Thank you Francesco!

Beautiful hotel and great services. Hotel location is near by the main freeway so very accessible as a base to visit other towns near by. Breakfast is also extensive spread with many choice to choose from.

The hotel is pretty for sure. White-washed dream...lovely masseria architecture. Rooms are nothing special. But the service really needs some revisiting. The bar staff work hard, but it's so unclear how to get a drink. No bars are manned...we just wandered around until we could catch someone's attention. We also had an unfortunate situation with a taxi driver who tried to charge us 100 euros for a 9 minute ride (whole other story - beware of taxis!!!) and had to plea with the concierge to help us resolve the issue. She sided with the driver and scolded us for not arranging transportation through the hotel. They totally lost our confidence after that incident. I can't speak to the food since we only had breakfast during our stay (nice spread of pastries and fruit). This was our first hotel during our 10 day Puglia stay and thankfully our hotels only got better from here. Totally fine way to start the vacation but I wouldn't go back.

very good food at restaurant very good service at front desk Need a car!

If you are lucky enough to stay in this fabulous hotel, I recommended that you book a massage with Francesco. With his expert hands, he worked on problem areas in my body and I’ve been floating on air ever since.