Jewel Grande Montego Bay Resort & Spa

Only stayed one night so didn't get to experience all the facilities. Overall it was a pleasant stay. Good selection of in room soft drinks and snacks. Balcony furniture and food need improvement. Met some really nice staff.

Great all inclusive resort. Food, entertainment and the staff are all amazing! Had a great time. Rooms could be cleaned out a bit better.

Had a great time at this property! The food was amazing and the drinks were awesome. Our room was gorgeous and the property was beautiful. There wasn’t really any activities or anything to do at the resort which was a bit of a downfall.

The staff was wonderful but the property itself needs to be updated. We have multiple inconveniences which they attempted to fix but it just needs a whole upgrade.

Resort is beautiful . But there was an issue with our room . We booked a king oceanfront premium suite and upon arrival we walked into our room and there were renovations currently going on and the staff up front didn’t know . So they gave me another oceanfront premium suite but with double beds , which was upsetting . All they did was give me a $100 credit . Besides that, the resort was beautiful , the food was amazing , the beach is man made with very little waves however it’s still beautiful .

Check in was so unorganized that it took an hour to get our luggage after being checked in. Both spas were broken, room was not clean. Place needed a face lift. Coffee bar ran out of Vanilla second day and never replaced it. I will say that the food was better then most all-inclusive I have been to in the past and most all staff was friendly.

What a great resort. So clean and great service. Delicuous food and options. Many activities. Shows were entertaining. Spa is nice but pricy.

Stayed for a few days wish we could have stayed longer! The staff were friendly and helpful. Special shout out to Damian for all his help and kindness through out our stay! Highly recommend this hotel to friends and family!

The staff was incredibly friendly and accommodating. They really made the trip. The weather cooperated most of the time but when it was windy it was disappointing the hot tubs weren’t actually hot, at all. Maybe even colder than the pools which was disappointing. The pools are mostly in the shade so the beach is the place to be. I got extreeemely undercooked chicken at a lunch buffet which was a major turn off. Ate veggies for the rest of the trip. The bar staff convinced me fireball and crème de menthe would save me from salmonella and it seeemed to have worked. For the price and the experience overall I would go back.