lolaannie
29 августа 2024 г.
I have never seen anything so horrible, dirty and fillthy in my life. The hotel is so so so so sos nasty and dirty I could not believe it omg. Check-in was this huge tast it was unbelivable. The staff are so in disregard mode. We got to the hotel about 3:30 PM, We did not get checked intill 4:50 PM, we had waited for so long we wanted to get a snack while waiting because we started getting hungry, they only had wings and some fries available at that time, and yoi can literally taste that the ffod was frozen food. Back to the hotel its self........ As we were heading to the room, house keeping were just leaving the room so my thinking is that "oh nice freshly clean" but guess what, I am still in shock to this day but am so glad I took pictures of what I had seen because you would never believe me if I told you. The room it self was so dusty and moldy, had this smell of old wood and mold. Immediately left the room with our luggage and went back downstairs to the reception, funny enough the manager was so interested to see the pictures first. Her initial response was "Can I see the pictures that you took" And am telling her like I paid all this money and am telling you the room is in unlivable condition and you are so worried about the pictures I took, it was not even like ok, let me see what I can do or maybe let me go see the room my self but NO, she kept pushing to see the pictures and send them to her email. Such a horrible experience we had to find another hotel that same evening at this time it was already 6 going 7 PM. DON'T WASTE YOUR TIME AND MONEY, NOT WORTH IT
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