Mision Monterrey Centro Historico

good place to live

Excelente servicio y atención muy amable de parte del personal

No tenía aire acondicionado en el lobby y no me pude esperar .. no me quisieron cancelar mi reserva y de todas Maneras no me hospedé ahí . Me parece injusto

一般般吧枱

Nada muy sucio

I don’t like customer service. Also the photos they have on the website they are a lot different, I wouldn’t stay in that hotel again

It was okay but the room was in very bad condition and the bathroom was dirty. No hot water for two days. The receptionist service was nice. A/C is not good in the restaurant. I hope they improve the quality of the bedrooms and bathroom. They don't clean my room 😡

Cleanliness is the main issue at this property. White Towels are grey, some towels look like they were used to clean the floor. Beds smell pretty bad, including bedsheets. The bathroom's curtain is full of mold, it seems they are never washed. Second complain is the elevator, there are two elevators, one is really old, and is barely used due staff recomendation. The main elevator is used by the cleaning ladies making this elevator almost impossible to use specially during the morning (cleaning time), I noticed that these cleaning ladies block the elevator doors withbtheir carts while they are doing something else. The staff is great and helpful and they are always happy. A great plus is the car rental company office on site. The subway, food, movies, and many stores are located in the same block.

Electronic keys did not work for several days, somebody had to open the door for you. A/C is the oldest I have ever seen you cannot set tempertature in a precize manner.