Hotel Saint-Andre

no water available in the rooms, you have to grab paper cups and fill them yourself to bring them back to your room. the shower handle fell off when we tried using it, the bottom of the bath was scratched and dirty. we were freezing and i mean FREEZING (the thermostat said it was heating at 29.5 celsius but the temperature in the room was 17.!!!) the walls are paperthin. while in the bathroom we could hear the conversation in the next room word for word. overall very unpleasant stay. i have to say though that the staff is friendly.

Finding parking is very complicated, plus you have to pay $24 per night to leave it safe. The cleaning lady is very rude. It is also located in an unsafe area. Walking out at night is unsafe due to the number of people in the area. street situation, which are aggressive

People running the hotel are lovely but the rooms are terrible. They are too small and the layout is bad. The foot of the bed in both rooms we tried was too close to the desk/console. Could barely get around and the chair was in the way. Makes walking to the bathroom in the night no fun. Seems like they put a bunch of money into bathroom renovations in the bath/shower but the towel rack on the door was coming off and hanging from the screws. And no door on the shower made the floor soaking. You can do better at the same price in the area.

There was a hole in the bathroom and, the wall on the closet was broken. Additionally, it was pretty dust out side.

Reviewing this hotel leaves me feeling very torn. There are a lot of things going for it, but at the same time there are a lot of things going against it. The good: Location is super convenient to metro and the village, room is quite spacious, bed is comfortable, AC works very well, 3-stage shower (handheld, back massage, rainfall) is amazing, recently renovated room. The bad: In-room fridge didn't work, bathroom fan didn't work, renovation seems not quite finished (painting not finished, pipes exposed in bathroom), great closet but only 2 hangers, blind doesn't block outside light completely, extremely thin walls (could hear guests next door snore / having sex), no housekeeping service offered over a 13-night stay. Overall this was an ok stay in a hotel that has a lot of potential to become a very nice boutique hotel. Perhaps when they finally get everything sorted out it will get there, but for now be prepared to feel like there's just something missing at every turn.

Nicely renovated, and helpful staff, who moved me into another room when my first one was too noisy. Breakfast facilities in the lobby are minimal and do not include seating, but Cafe Lulu, about a three minute walk away on San Catherine, is a great place for breakfast.

Funky neighborhood, but I still felt safe. Thanks to Khadijea and Khaled for all their help. They made me feel welcome!

It was ok . I was just disappointed about the breakfast. The choices are poor, the lady who was responsible if serving didn't know how to use the coffee maker. The wait was long so I had to go eat outside . I stayed for 2 nights and didn't had the chance to have my breakfast from the hotel.

After staying there once (or more) every year for 20 years, I think it's time to move on. They renovated (and the lobby looks great), but the important things have gone backwards. No more breakfast. No more parking. No weekend maid service. More than double the price for less. I paid the highest rate for a double room, and we got what felt like two caskets in a closet. Temp was either furnace or icebox - no in between, and they couldn't fix it. On top of all that, their previous manager left. Without Roger, and without the place having anything going for it any longer (other than location), my loyalty is gone. It's sadly time to look elsewhere.