Гость
6 февраля 2024 г.
Wow wow and wow, before we had even made it to the slopes, me and the wife had already decided we were coming back in 2025. I am at a loss for how this is 4 and not a 5 star hotel. Having arrived at almost midnight on the Saturday night due to flight and transfer issues, the hotel staff were on the ball from the off. They provided us with a complimentary drink and evening meal which was needed due to being able to get nothing of substance since getting onto the plane at 3pm. We had upgraded to the superior twin room and the room is top quality from the amazing bathroom down to the electronic control of the room with the lights and heating and less we not forget the multitude of plugs you can use and the contactless charging points on the bedside cabinets. We had one slight issue with the spa bath but this was done within an hour of reporting it the following morning. There are spectacular views in the morning and the hotel is also a ski in and ski out location right near the bottom of the Les Eucherts lift. Every single member of hotel staff were amazing and would do anything even if it meant going out of their way to make you happy, I simply can’t fault any of them. We went out half board, and I can’t deny I am the fussiest person when it comes to food but thankfully Kian (a lad from Wales) who has been in France since he was 2 who was one of the waiters spoke fluent French and explained what all the meals were and when there was something that was not liked, they provided an alternate that was not on the menu. We also met a couple from Wales where one of their kids broke their leg with them ending up in a wheelchair, again the hotel staff were amazing with them helping out in any way they could. The whole gym and spa area is truly worth a visit alone but having that at the end of a day’s skiing is really nice to have on your doorstep. There is also a break out room for the kids and a room with lots of pods that you can chill out in and read a book for a bit of quiet time. The hotel has two restaurants, we visited both and the food is amazing in either one but one does not cater for evening meals. If needed there is also a ski shop on site. There is probably more that I have missed but that was what we had used, there are plenty of reviews mentioning Elizabeth but we never met here till the last day and she has already helped us with my food aversions for the next time we come out, the place is absolutely amazing, we will not go anywhere else and have found our home on the slopes for the foreseeable future.
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