Home2 Suites by Hilton Raleigh Durham Airport RTP

Ciara and the other front desk staff are always very friendly and accommodating. Rooms are large and clean. We stay there often and enjoy each visit.

Loved the comfy bed, stylish interior, and roomy suites setup, especially the sofa. Rollout table, and almost full kitchen. Fully stocked

Not Hilton standard. Room needs several repairs, cleaning needs addressed, noisy, bed was not comfortable, pillows very old, no comforter, no paper towels and all silverware were dirty. Door to get in was a herculean task, was so hard to open and only opened partially. Will not be staying here again.

I was in town to catch a college football game. I had arrived at noon to meet friends staying here as well. They would allow early check-in, but blocked a room on the 3rd floor, as the desk clerk knew it would be midnight before I was able to return. Got a phone call during the 1st quarter of the game from a male manager, they had given my room away. What was the point in making a reservation if they would give the room away. Set me up at a hotel over 5 miles away. When i notified the desk clerk this was unacceptable, after tail-gating throughout the day, and now having to get to the other hotel. She simply states, I can help you with that, if you want to keep the other room, you’ll have to go the 5 plus miles to the other hotel. If you don’t want the room there, I just call them and cancel it. Very dissatisfied with this. I will never book another room with Home2 Suites. When we get to the other hotel, our option is a room with 2 Queen beds or a King Suite.

Room was not ready when I arrived to check in but one was ready after 20-30 minutes. Shower head had mildew on it. Rooms are large and very comfortable.

The front desk staff was so kind and helpful. Amazing stay!

The staff was rude. I booked an accessible room with 2 Queen beds. The room did not have an accessible bathroom (could barely get the wheelchair in the bathroom, no grab bars by the toilet. When I informed the front desk, I was told it was accessible, so I asked the individual to come with me and look (attitude was horrible). When she saw that the room was not accessible, she then changed her attitude. She put me in another room and said I would not be charged anything additional. Upon check out the next morning the new desk person was very rude and said I would need to pay the additional amount and said I could call the manager. I called several times that day and finally was able to speak with the manger and was told I would not be charged anything additional. the manager was kind and apologetic. Cannot recommend this hotel due to the front desk staff.

Felt the staff was indifferent and impersonal. Breakfast was sp****.

We loved it so much we had to book it on our return!!! What was a super plus for me was the free laundry services!!!!! Awesome hotel😊