Hôtel & Spa du Domaine des Thômeaux the Originals Relais

Очень деревенский отель. Это похоже на старый особняк. Номера были очень красивыми и традиционно оформленными. Завтрак был хорошим, со свежими круассанами и т. д. Единственная проблема заключалась в том, что накануне мы приехали поздно, и не было никакой помощи даже для легкого ужина. Кухня закрывается в 8.30 и все. Деревня очень маленькая, поэтому там нечего поесть. Так что будьте осторожны. Отель удачно расположен рядом со всеми основными замками.

We stayed here for one night on our way from Caen to Lyon. It’s a very impressive building. We were given a room in their annexe across the road, next to the public lavatories. It was very basic and the lock didn’t work. The lady on reception was very helpful and moved us to their Moroccan room on the second floor. Kindly she carried my case up for me! We ate dinner in Amboise. Breakfast was ok, but poor value - the scrambled egg was so congealed that you would have had to cut a portion! The staff were excellent, but we won’t be back.

I recommend you avoid this hotel. Their approach to customer service is very poor. We arrived after cycling 45 miles, hot, tired and in need of a much deserved rest. There was a new trainee on reception and despite the notices upon booking, could not speak a word of English. This made check in a very slow and laborious task. We were keen to get to our rooms due to the heat. We were not advised in advance that we needed to book a table at the on-site restaurant. We discovered after having a shower and rest that there was nowhere else to eat. We walked over to the restaurant and, despite being residents, we were rudely shooed away by the maitre’ d with a brush of his hand, he was clearly not interested in our predicament and was indifferent to us. We resigned to the fact we wouldn’t be able to eat that night. It’s as if we were a problem to him. He couldn’t usher us out of his way quick enough! This hotel claims to offer three star service and having stayed at Manoir Bel Air, with the same three stars the night before, we anticipated a level of service that would at least match the wonderful experience we had there. Nothing could be further from the truth. This hotel is poorly run and undermanned, customer communication is substandard. As experienced cycle tourists we selected this place on the assumption that the Accueil de Velo facilities would allow us to store our bicycles securely. In fact, the only option we had was to leave the bicycles locked in a open courtyard visible from the street or begrudgingly placed into a meeting room that had to be vacated by 8am. It’s a great shame as the building and bedrooms are, on balance quite well appointed. Any other travellers touring the Loire by bicycle need to be aware that there are no restaurants in the village and the closest catering facilities are located in Amboise 10km away, €80 euro taxi ride there and back! It would be better to cycle past this establishment and cycle the extra distance to Amboise where there is ample accommodation and choice of restaurants. Having returned to the UK and read some of the reviews, it appears that our experience is not isolated regardless of the questionably high average score this hotel purports to have! My advice would be to avoid staying here and to undertake a little more research to find overnight accommodation which is genuinely able to offer an acceptable level of service for your money. Once this review is published I fully anticipate that the general manager will reply in a defensive manner justifying any negative experience we have chosen to share. This is the attitude you can expect.

Très beau domaine, hôtesse souriante et agréable, chambre agréable et salle de bain spacieuse, spa un petit plus, le plus de ce domaine le restaurant, personnel souriant et accueillant, repas du Chef extrêmement délicieux, un vrai délice ! Petit déjeuner continental varié et bon.

Très bon rapport qualité/prix. Un service très sympathique et enthousiaste . Cottage très calme .Quelques petit s bémol (excusable pour un trois étoiles). La piscine et le bain finlandais aurait mérités quelques degrés de plus (Finlandais annoncé à 38° , réel réel 29°) , montée au cottage pas évidente de nuit (2 petits phare LED résoudraient ce problème). Petite suggestion dans la salle d'eau un petite boite avec quelques coton tige et demak'up . Mais globalement très bon séjour et personnel du restaurant très sympa et attentif. Je pense que j'y retournerais.

Dans ce monde incertain, où règne un climat d'anxiété, nous avons toutes et tous besoin de trouver un havre de paix. Eh bien, vous l'avez trouvé avec ce domaine ! La beauté des lieux , la gentillesse du personnel sans exception. Notre chambre était extraordinairement jolie, sans oublier le calme. Mesdames et Messieurs du Domaine Des Thomeaux ne changez pas , restez comme vous êtes , vous apportez du bonheur et nous vous en remercions . Pour les personnes qui vont regarder ce commentaire, n'hésitez pas à vous rendre dans cet établissement. Merci encore pour ce moment, nous avons passé une nuit, mais c'est comme si nous avions été une semaine en vacances.