Dakota Eurocentral

Отзывы об отеле Dakota Eurocentral

Dakota Eurocentral

1 Parklands Ave, Motherwell, ML1 4WQ, United KingdomПолная информацию об отеле
Dakota Eurocentral
Dakota EurocentralDakota EurocentralDakota Eurocentral
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Честные отзывы об отеле Dakota Eurocentral от реальных посетителей

8.8/10
Очень хорошо
Отзывов: 118
Честные отзывы
Местоположение8.5
Удобства9.0
Сервис8.7
Чистота9.0
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Все отзывы(118)
Положительные отзывы(17)
Отзывы с фото/видео(2)
Отличные номера(7)
Чисто(5)
Отличный сервис(5)
Отрицательные отзывы(1)
Гость
Classic Room (Dakota)
Дата заезда авг. 2025 г.
Бизнес-путешественник
Отзывов: 2
10/10
Превосходно
Дата отзыва 23 сент. 2025 г.
Excellent location between Glasgow and Edinburgh. Ultra modern hotel with walk-in shower. Spacious bathroom and heated towel racks. Comfortable bed with sky television. Writing desk with two luxury chairs. Telephone in room connecting instantly to the reception desk. Bar and restaurant facilities. Thank you.
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Гость
Номер с кроватью «king-size»
Дата заезда июля 2025 г.
Пара
Отзывов: 1
6.0/10
Дата отзыва 11 авг. 2025 г.
The hotel is nice however management is very rude - room cleaning did not come to our room at all throughout the stay, informed the receptionist and we were informed that this would not happen again during the stay and also informed that it would be corrected. Understood that mistakes can happen on first time. The second day they even lied that the room service had been present however there was a “relaxing” sign on the door which was not the case. On the morning of the check out spoke to the general manager Natasha, who had no PR skills at all and did not even care, her response to everything was “ok”. I am not sure if this is how she treats everyone or it is because we are people of colour. I will definitely be taking it further as this is not the service which we had paid for
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Ответ от объекта размещения: Dear Guest,Thank you for taking the time to provide us with your feedback following your recent stay.I am delighted to hear you found the hotel to be nice, however I am disappointed to you were dissatisfied with myself, my team and housekeeping. As explained to you on checkout, on the first day our team did attempt to service your room, however they were denied service and towels were requested instead which were immediately brought to the room. On the second day, our team attempted to service your room again in the afternoon but you were still resting, and a “do not disturb” sign was later found to be hanging on the door. On both days you requested for your rooms to be serviced in the evening after our housekeeping team had finished their shifts for the day. Please be assured that I take all complaints seriously and I am committed t addressing any shortfalls where they exist. I am sorry you feel more could have been done to resolve the matter, however I do believe the team acted appropriately given the circumstances.Thank you again for your comments.Kind regards,Natasha DavisonGeneral Manager
Гость
Классический двухместный номер
Дата заезда июля 2025 г.
Семья
Отзывов: 14
9.5/10
Потрясающе
Дата отзыва 13 авг. 2025 г.
Enjoyable stay with quality finishes and amenities - friendly check in and quality consumables in the bathroom
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Tia. d
Классический двухместный номер
Дата заезда июля 2025 г.
Семья
Отзывов: 3
7.0/10
Дата отзыва 4 авг. 2025 г.
Room was very clean, but Tv only shows sky. Can’t use the smart Tv settings.
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Гость
Executive Room (Dakota)
Дата заезда мая 2025 г.
Пара
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 16 июня 2025 г.
Clean and great service
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Гость
Классический двухместный номер
Дата заезда окт. 2023 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 12 нояб. 2023 г.
Great hotel, clean, tidy and staff very friendly. If you have a Tesla even better as the superchargers are in the car park.
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Гость
Классический двухместный номер
Дата заезда апр. 2023 г.
Бизнес-путешественник
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 29 мая 2023 г.
Nice entrance and lounge area with a bar and grill so was good to be able to eat and have a drink without leaving the hotel. Rooms were clean and modern with plenty power points and optional lighting Was impressed and a full breakfast to top it off. Would stay again. Thanks.
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Гость
Номер с кроватью «king-size»
Дата заезда сент. 2023 г.
Пара
Отзывов: 1
3.0/10
Дата отзыва 3 нояб. 2023 г.
Initial impressions of the hotel were fairly good (we had an issue with the automatic doors only opening around 15cm, and we checked in and left to attend a meal elsewhere. When we returned, we enjoyed a cocktail in the bar (which was excellent) and retired to our room. The first issue we encountered was that the lights in the room were flickering, but simply switching off the ceiling lights solved the issue (it was late). The main issues arose when we attempted to sleep - the bed was very uncomfortable, particularly the pillows. We also started to notice quite significant swings in temperature from the air conditioning, which was also making a lot of intermittent noise. I was unable to get any sleep at all, and eventually, at around 6am got up to have a shower and head home; at that point I also discovered that there was only one towel, so only one of us was able to shower. To make matters worse, guest relations offered us a complimentry upgrade as a goodwill gesture - as if I want to waste more money to return!!! I would strongly recommend avoiding this hotel.
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Гость
Классический двухместный номер
Дата заезда сент. 2023 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 22 окт. 2023 г.
We knew that the hotel was remote, but you’re central for all areas to travel. Absolutely excellent stay, receptionist was so friendly with a lovely warm welcome. Room decor and cleanliness was fantastic. Bar and food service was excellent, food was amazing and bar service was so attentive. Loved our stay and will certainly return and also try other Dakota hotels.
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Гость
Классический двухместный номер
Дата заезда мая 2023 г.
В одиночку
Отзывов: 1
9.5/10
Потрясающе
Дата отзыва 26 июня 2023 г.
1st time I have stayed at a Dakota hotel, and it was well worth it. Lovely room, full sky package, air conditioning, free hi speed wifi and an easy and welcoming check-in. As Arnie said a long time ago - I'll be back...!
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Nancy _Lee
Номер Делюкс
Дата заезда авг. 2023 г.
Бизнес-путешественник
Отзывов: 68
10/10
Превосходно
Дата отзыва 27 сент. 2023 г.
Good hotel, perfect service. Very convenient for business trip.
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Гость
Классический двухместный номер
Дата заезда авг. 2023 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 13 сент. 2023 г.
Very nice place and will definitely be back in the near future
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Гость
Классический двухместный номер
Дата заезда апр. 2023 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 7 мая 2023 г.
Staff very welcoming and polite. Hotel is lovely, atmospheric, cosy and relaxing. The dining room is lovely to eat in and the food excellent. Had a wonderful stay and would highly recommend.
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Гость
Дата заезда мар. 2023 г.
Пара
Отзывов: 1
10/10
Превосходно
Дата отзыва 13 апр. 2023 г.
The lighting in the whole building is very subtle. Nice and relaxing music and atmosphere. Only one hand and bath towel in the bathroom and, although there were more in the bottom of the bed, we were unaware of where to find these until we checked out. I was in the shower before I realised there wasn’t a second towel and it was too late to phone reception. Booking had 2 names for the room so we would have expected adequate towels in the bathroom or visible in the room rather than under the bed.
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Andriani Eka Sart
Классический двухместный номер
Дата заезда июня 2024 г.
Пара
Отзывов: 8
7.5/10
Дата отзыва 27 июля 2024 г.
Mooi en modern hotel met mooie interieur het is alleen te Donker allemaal… voor de rest is we goed bed , goed kamer en goed douche.
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