Residence Inn Mt. Laurel at Bishop's Gate

The front desk staff was nice however, there was random knocking on my door, several times over the course of my stay and it seems security was lacking. I was disturbed out of my sleep several times by this. Only reason I stayed was due to a close family member being sick and this was near her house. Other than that, location was overbooked with children and no parents watching them. I hope if I have to return to this location the security and front desk staff will have better control of the location.

Staff here is amazing. I’ve traveled for work extensively and this hotel sat above all the rest in service alone!

The staff at the front desk was very helpful and friendly. The breakfast was ok. The pool area was freezing so we were unable to swim bc we didn't want to get sick. The room was nice the only minus was someone's dirty thong underneath the mattress I was extremely grossed out by that other than that the stay was ok.

Room was clean, bed was comfortable. Only complaint I would have is the water in the sink in both bathroom and kitchen would not get hot ..only the shower had hot water. Other than that, very nice, comfortable stay. Thank you

The room was ok, but the thermostat was not working, making the room cold since it could no be set properly

This was unique awful experience with a Marriott hotel No basics worked Staff friendly but incompetent then lied when I called the custoner service denying video evidence proving otherwise that my complaints were valid. Many other choices in Mt Laurel .here no useable unless you are a penguin pool ,walls thin could hear neighbor at midnight, dirty bathroom floor, torn carpet, couldn't even get CNN 😂 on tv let all nevpromised Netflix or Max wouldn't move me, unable to gix tv interrupted my privacy four times trying in 16 hour period... lying was the worst. Call center was hours of hell.despite promising the Marriott rewards call center they wouldmove meLeft property.

The staff was great. The condition of my room and the hotel in general was in need of restoration or repair. The hot water wasn’t hot. The shower faucet was broke, toilet paper holder was broke. Just seemed old throughout.

I enjoyed relaxing in the courtyard with the firepit burning. The staff went above and beyond to ensure my stay was comfortably and enjoyable.

I was still able to hear others in the rooms near me. I wish I did not hear them.