Hyatt House Mt Laurel

The room was nice but could have been cleaner. There was leftover petals on the floor from the previous guest. When I moved the pillows from the couch, there was a huge red stain on the couch. I did not feel ok to sit on that end. Then in the bathroom, there was gum stuck on the wall between the shower and toilet. The plus side was that the sheets looked clean and the bed was comfortable. The stains were gross but it was not the worst part. That happened the next day when I went down for breakfast. I took a plate with eggs and as I was eating, I noticed there was a bug in my eggs. On the surface, the place was nice but they do not take cleanliness very seriously because there were instances that came up during my stay that could have been avoided.

The room was very comfortable and spacious. The breakfast was plentiful and filling and the staff was very kind and informative.

The room was very clean, staff friendly, decent breakfast. Bed and furniture comfortable. Kitchen cupboards, stove and room dressers need to be upgraded. Cheaply made with multiple scratches and dents. Stovetop with scorched electric burners.

Used to be the old Somerfield Suites. Room was actually decent for what we needed just that every night there was loud conversation and thumping noises coming from the room above and next door to us at all times of day and night, dogs barking all day as this hotel is pet friendly.. Location was good just wasn't expecting the loudness at this location...Breakfast was decent but could of had more variety...They also don't clean rooms everyday. Every other day for the cleaning. But upon request was able to get fresh towels by going to front desk.

Our one night stay was good. The room had everything we needed. Kitchen, oven, full sized refrigerator, sofa etc. This was my first time at this establishment and I definitely will be returning. There were so many eateries in the area. It was nice and quiet.

Unit was very clean. Need better attention to cigarette butts laying around the grounds. Good for a short stay.

Area outside the room needs cleaning. Walk up steps and hall look mildewy. Room was clean.

I had high hopes for this property as it is a Hyatt after all. The room we were assigned to smelled like cigarettes throughout and the spray that the staff did not help at all. It is as if we slept in a dirty club/ smoking ******. The sofa bed and chair were worn out, sinking and dirty. The type that you’re not comfortable to sit on. We requested for a blanket to cover it so we could at least sit on it. The carpets were dirty. There was only 1 small saucepan and one small frying pan available. No available cooking spoons/ ladles. Seems like there were a lot of missing kitchen items. There was a garbage bag that’s full just right outside our door. There were a lot of cats in the property which seems to be owned by a long time resident there. It was a sad stay, we didn’t feel safe as well. It seems that the property was turned into a housing or apar**ent for long time residents of some sort.

Our room was like a studio apar**ent and we loved it. Will not hesitate to stay thete again