Le Sultan

Très bon hôtel, belle petite plage privée. Des animations tous les soirs. Super buffet ! Un peu éloigné du centre ville

Parfait hotel pour un sejour en famille. Tout le personnel est adorable et a votre service, Les enfants sont sous la garde de TATA et mouna , vous etes sereins. Je le recommande vivement a tous les visiteurs

We booked to return again before the holiday had even ended! The staff are fantastic and key to the success of Le Sultan. It’s a bit rough around the edges in places but generally a lovely hotel. We had an odd start as when we arrived in our room (269) there was a painter refreshing it and the main bed was not made up. We assumed it was a mistake and so expected to move but instead they chased out the painter and said room service would do the main bed in 5 minutes. To be fair, they did. We debated asking for a move but we were tired and figured that once we were back from the pool the paint would have dried. Which it had. It wasn’t toxic and so we just chose to remain. The room was otherwise beautiful. Bathroom shower leaked because the screen was too far forward from the edge of the shower but we found a solution in a rolled up towel. Good powerful shower and no complaint. My only real complaint about the room was the bed creaked terribly when you moved at all. Woke us up a few of times. But again, not a deal breaker. As a family room it was great. Kids loved it. Comfy beds and loads of space. The hotel in general is very clean and lovely to look at. Outdoor lounging is gorgeous at night. The entertainment team work really hard - all the staff do - and some of the entertainment is really excellent. The dancers are wonderful and the New Year Gala dinner was a spectacle. Food - if you come here and say you can’t find food to eat then the issue is you!! The food is excellent - fresh, varied and really tasty. We miss it already! Mix of Tunisian, European, Asian and Italian. Fresh salads, bread and pasta at all lunches and dinners so no problem feeding the kids. The desserts are sweet and fresh and the fruit is gorgeous, with a selection of gelato that the kids loved helping themselves to. The staff here work very very hard and deserve to be tipped. It is the culture here to do so and we tipped between 5 and 10 dinar frequently. (Google Tunisian minimum wage for a uk comparison and you will not begrudge rewarding their work!!!) If I had one recommendation that would make a marked difference it is that the waiters should carry a cloth with them and wipe down the tables more often. Especially around the pool edge. They collect and deliver glasses but there is no wipe down that we could see and the tables were often dirty. This would make a real difference. We will be returning in 27th December 2024 and already can’t wait!

Notre séjour à l'hôtel a été absolument merveilleux ! Dès notre arrivée, nous avons été accueillis chaleureusement par le personnel. Tout est bien mis en place, la propreté, la variété des plats au niveau du restaurant, les différentes activités et le bon service de l'hôtel offrent tout le confort et la détente que nous recherchions. Ce qui a vraiment rendu notre séjour inoubliable, c'est l'incroyable travail de l'équipe d'animation, en particulier Madame Mouna, l'animatrice du kids club. Elle a pris un soin extraordinaire de nos enfants, les divertissant avec une multitude d'activités amusantes et éducatives comme la poterie et la ballade à poney. Nous remercions l'ensemble du personnel de l'hôtel pour leur professionnalisme et leur dévouement à rendre notre séjour aussi agréable que possible. Nous recommandons vivement cet hôtel à tous ceux qui recherchent une expérience mémorable, en particulier pour les familles avec enfants. À bientôt !