Belenus Cave House

I chose this hotel largely because of the pool in the room. And i did enjoy that but it was very difficult to breatheas there was no ventilation in the room. It smelled very musty. The innkeepers were not helpful, providing no information on the room itself or even how to access the town. Their hospitality was very poor. They do not even say good morning when you go to breakfast. I would not reccommend this hotel unless you speak Turkish and don’t mind smoking. People smoke even in the enclosed room where breakfast is served. We did not enjoy the breakfast. Fried potatoes our first morning looked good but on eating we realised the potatoes were green. Lots of cheese, olives, tomato and plain white bread. Uncooked oatmeal and an awful tasting dry cereal were available. No air conditioning. Room only had one stading fan which, given there was no ventilation, was not sufficient. Definitely way overpriced for the service and hospitality given. When we checked in our room had not been properly cleaned. A large wad of red hair in the bathroom sink drain, used bandaid on rte floor by my bed, bathroom mirror dirty with hair stuck on it, bathroom sink was so dirty I washed and cleaned it myself wirh my hand sanitiser. Some days they did not clean the roomat all, despite complaints when they did not do it after the first night. You have to climb a lot of stairs to get to the roof terrace where b/fast is served. No one is ever at the reception desk. I would have to yell up to the roof to get someone, and very rarely did that work. Only two small yogurt-sized containers of water were inthe room. They were not replenished daily.

Room had no ventilation and a musty smell. It was not properly cleaned. When we checked in the bathroom sink was dirty and full of red hair. There was a used bandaid on the flooor next to my bed. I cleaned these myself with hand sanitiser. The toilet paper ran out and was not refilled. Despite complaints rhat they did not clean the room after our first night, they continued not to service the room. I stripped the beds and our private tour guide called them in but that’s the only day they cleaned the room. The woman, who I believe is the owner, desperately needs training in hospitality. She does not greet people evennat breakfast. No one is ever at the reception desk. They hang out on the roof terrace which is only accessible by several staircases. B/fast was terrible. The tourism bureau in the area should attend and give it a rating. It’s not suitable for anyone who does not speak Turkish. It was a very unplesant experience! Due to the room layout I triped and fell on my knee. I was screaming but it took someone in a neighbouring room to get someone to come and assist me. They did bring me an ice pack as I requested. My knee is still sore several days later.

Temmuz 2025 de ailecek kaldığımız otelden çok memnun kaldık. Nevin hanıma ve Mehmey beye çok teşekkür ederiz. Damara oda da hayatımın kesintisiz en uzun uykusunu çektim. Kesinlikle tavsiye edilir. Odalarımız temiz ve temmuz sıcağına rağmen serindi, ailecek kaldığımız otelden çok memnun ayrıldık.

Otele bir takım aktivitesi için geldik Otel çok otantik ve temiz Özellikle Şapel odası ve havuzlu odaları muhteşem Yazın o sıcağında klima varmış gibi müthiş bir deneyim sunuyor Öyle sahibi ve ortağı sizinle bizzat ilgilwniyor Müşteri memnuniyeti herşeyin önünde Kesinlikle tavsiye ederim

Herşey için çok teşekkür ederim. Temiz ve güler yüzlü dört dörtlük hizmet gördüm. Tebrik ederim...

Arkadaşlar ile kış tatili için kapadokya belenus cave house oteli tercih ettik otelin sahipleri nevin hanım ve mehmet beye ilgilerinden dolayı teşekkür ederiz Otel konum olarak çarşı ve ören yerlerine yürüme mesafesinde otelin odaları her biri harika dizayn edilmiş sıcak ve temiz kahvaltı açık büfe bol çeşit harika