Reikartz River

Great hotel. The staff was really friendly, they helped me a lot. İ enjoyed the breakfast and the room was really nice and cozy. Respect to the people who work here in this difficult time. Absolutely coming here again and hoping that soon the restaurant will work.

This hotel clerk lied & refused to service even *ONE LOUSY cup of hot water and elementray lie about he did not understand *what is hot water* in English; yet, he understood English perfectly before than. **Chilling & worst of all, when I was ready to check out, the male desk clerk, must be supervisor, added that I drank 2-beers, when in fact I have been non-drinker, non-smoker all my life! My tour manager paid very small amount, I could buy 2,000 bears easily with dollar conversion, just let me check out; if I had disputed, he would tell hotel employees to put two-empty beers in my room and called police saying I refused to pay. That is how Reikatz treated me, American, and when I wrote for explantion, never bother to reply! Given horrible, the worst possible service, if you can call that as service for refusing to give one cup of hot water, spine chilling accusation, dirty lie, that I drank beer and the male desk supervisor *conviniently never present when I was ready to check out! Given this fact, I would very much discoaurge anyone, esp. fellow Americans, to seek out this hotel for their stay!