I've come here for coffees and meals plenty of times, and my husband and I and two kids decided to take friends here. The service staff was so rude this time around - we were thoroughly disappointed. They have a few toys for kids, but we were instructed that they weren't allowed to play in the area the toys were stored, we weren't offered an alternative spot either. Why have kids toys if they're not allowed to be played with? Worse still, they had three big lanterns with real candles in them, on the floor! I moved them around the corner so my young kids wouldn't burn them selves/drop toys in there. The service staff rudely moved them back into the kids space, without even announcing it. I'm glad I noticed just in time. When I asked if I could put them up high on the table for the remainder of the 20-30 minutes we were intending to be there (and I even offered to put them back in the right spot after) - we were rudely told no. A very disappointing experience this time around. I'll be thinking twice before bringing guests here again, or even visiting myself.
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